Riviera Hotel Room Upgrades

No Dice For Kyle P at Riviera...
Booked Via Expedia

No upgrade was given by a 30-something year old lady from the Philippines. She said no upgrades were available and gave the money back.

Jackpot! joe Got A Riviera Room Upgrade
Booked Via Local Agent

I went to the front desk when we arrived at the hotel about 11:pm. There was only one clerk on, an older gentleman who didn't seem overwhelmed to see us lol. I had already decided to give the 'sandwich' a try so I slide him my drivers licence and credit card and ask if by some chance there might be an upgrade available. He said he would look and then said "I can move you into a tower room with a view of the strip." The room we got was nice, and the view was alot better than it could have been from other rooms. I really don't know if this was the room we would have got without using the 'sandwich' trick but for 20 bucks it was worth the chance. After all it's vegas and seemed like a great bet.
Thanks for the tip.

No Dice For T.K. at Riviera...

Now they use automated check in system, staff won't even have a chance to see your DL and CC. I couldn't find a chance to slip her my tips. Riviera is so run down.

Jackpot! James Got A Riviera Room Upgrade

They have automated check-in's now so make sure you try to wait til a clerk is available. Do the usual "complimentary upgrade" thing. The whole story was true and we ended up with a king size bed in a two bedroom suite. :)

Jackpot! Alex Got A Riviera Room Upgrade

Checked in around 2pm on saturday.
Asked for a complementary upgrade and when the clerk saw my 20$ he said "Sure!".

Jackpot! Dro Got A Riviera Room Upgrade

We had reserved a two-bed standard room as part of a conference at this rundown hotel. There are very limited true "upgrade" opportunities at this property, but some rooms are better than others, and a few renovated rooms are larger, and feature a refrigerator and iron/ironing board.

The clerk asked for credit card and ID, and I put a $20 in between the two. I asked her, "Do you have any complimentary upgrades available?" She check the ID, then put both ID and $20 back on the counter. She said, let me check, and after about a minute said that she would be "right back" and disappeared into the back room. A couple minutes later she came out and offered a couple options. The second option was one of the "nice" two-bed larger rooms with refrigerator. But, she said it was a smoking room. (We had reserved non-smoking.) We took the offer. It was quite decent I there was zero smoke odor.

After we accepted and I signed the agreement, I pushed the $20 back over a little bit, and she picked it up upon issuing room keys and said "thank you." Considering that this was a 5-night stay, pre-booked, and we were checking in on a Saturday, I didn't anticipate any success. Considering the limited upgrade opportunities to begin with, I think this was a fairly decent success at this property.

Jackpot! beth Got A Riviera Room Upgrade

We arrived at the Rivera about 8am and were not even allowed to check in until noon. By then I had several drinks and decided to try. I handed the clerk the $20 tucked between the CC and ID and asked if we were available for any upgrades. He smiled and said "as a matter of fact you are". We were given a suite that overlooked the pool. It came with a small fridge and the room was huge! It is still the Rivera which is older, but we were very happy. Penny Town, which is part of the Riv was a blast and the drinks were excellent!