20 Reports From the Rio Suite Hotel Front Desk
Recent Room Upgrades: 0% (0/0)'All Time' Upgrades: 45% (9/20)
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- Room Booked: Low Floor Mountain View
- Room Upgrade: High Floor Strip View Renovated Room
- Hotel Clerk: Female / 25
- Check-In: 2009-08-13
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Handed the clerk my ID and CC with a $20 between and asked if she could upgrade us to a better room. She put the $20 under the keyboard and asked what I was looking for. I wanted a Caracas suite but was told it was an extra $100 per night. She said she good upgrade me for free to a Ipanema Tower renovated room with a strip view. We were on the 18th floor of the 20 floor tower. The Rio charges an extra $20-30$ a night for a strip view room on their website so the $20 trick worked in this case in my opinion
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- Room Booked: standard suite
- Room Upgrade: nothing
- Hotel Clerk: female / 25
- Check-In: 2009-03-14
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Tried the 20$ sandwich, asked for a upgrade to a jacuzzi suite. Clerk said she would have to check and handed money back. She made a phone call, then denied the upgrade but gave us a strip view room.
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- Room Booked: suite
- Room Upgrade: nothing and got charged more
- Hotel Clerk: female / 25
- Check-In: 2009-02-12
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Horrible confusion. Wouldn't accept my tip and gave us crappy rooms to boot. Stay elsewhere.
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- Room Booked: Standard room
- Room Upgrade: 36th floor, strip view suite.
- Hotel Clerk: male / 31
- Check-In: 2008-12-31
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Also 4 VIP passes to the VooDoo lounge, and a bottle of champagne in our room.
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- Room Booked: Standard Room
- Room Upgrade: Strip View Room on Top floor
- Hotel Clerk: male / 18
- Check-In: 2008-07-18
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So I checked in with my brother to our regular standard room..and I just asked for an upgrade, we flirted with the receptionist and she just gave us a nice room..
I think she was expecting a nice tip, but I didn't give her one and just smiled and walked away ahhahaha
She was pretty hot too!
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- Room Booked: Standard, comped room
- Room Upgrade: Masquerade Suite
- Hotel Clerk: female / 31
- Check-In: 2008-07-16
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Receptionist tried to give $20 back thinking it was in the sandwich by mistake. I gave it back to her and asked if there were any complimentary upgrades available. She replied, let me see what I can do. Got upgraded from 600 sq ft standard suite to 1600 sq ft masquerade suite.
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- Room Booked: Ip Tower room
- Room Upgrade:
- Hotel Clerk: male / 25
- Check-In: 2008-06-22
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Tried it as I had arrived late around 12 a.m. Clerk took the 20 and said he would see if there was anything and respectfully gave me the 20 back, telling me all he had was a upgrade at $50 or a better 1 at $100 per night. Gave me a couple of drink coupons and said thanks.
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- Room Booked: Standard Suite
- Room Upgrade: Cariocas Suite
- Hotel Clerk: female / 18
- Check-In: 2008-05-12
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Checked in around 10PM and figured I go for it. Got a major upgrade to an amazing suite, what a way to start our midweek Vegas getaway!
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- Room Booked: standard room
- Room Upgrade: premium view / renovated room
- Hotel Clerk: female / 31
- Check-In: 2008-02-23
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first time doing this, girl seemed surprised and first placed the $20 on the counter and said she would see what she could do, that she didn't want to take my money if she couldn't get me a room. After asking me if I needed a king, internet, etc she finally told me she could give me a slightly upgraded room. I had heard a lot of bad stories about the Rio so I was pleasantly surprised to see what looked like a very newly renovated room with granit, great view, fridge, etc. I was here on a conference and know they were sold out and were putting conference people on lower floors. Worth the $20 for me.
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- Room Booked: Standard Double
- Room Upgrade: Suite with living room
- Hotel Clerk: female / 25
- Check-In: 2007-10-07
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Checked in at 1am due to a late night flight arrival.
Did the $20 trick and it worked a treat, see later comments but it worked at all 4 hotels we stayed at Rio, Palms, Tropicana and the Bellagio.
Don't be embarrased just do it fantastic...
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- Room Booked: Deluxe
- Room Upgrade:
- Hotel Clerk: male / 25
- Check-In: 2007-09-29
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A big negative on the upgrade. hotel smells like sewer, although renovated rooms are nicer.
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- Room Booked: Standard room
- Room Upgrade: Standard room
- Hotel Clerk: male / 25
- Check-In: 2007-07-18
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The guys was surprised when he found the 20 and said "thanks!" I asked if any complimentary room upgrades were available. He looked and said "no sorry." and kept my 20. Never again. At least not at the Rio.
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- Room Booked: Regular Deluxe Suite
- Room Upgrade: same
- Hotel Clerk: female / 46
- Check-In: 2007-07-10
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Had 2 nite comped stay, and with WSOP there, I really didn't expect to be able to upgrade, but tried anyway. Got 2 "buy one game, get one free" games of bowling and a couple of "before 10 p.m." admissions to VooDoo lounge after pleading for anything, but that is about it. Clerk tried all that day (I stopped and asked her) but could not find anything available to upgrade. Oh well....guess that means we will have to go back and try again!!
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- Room Booked: Ipanema tower comped
- Room Upgrade: Masquerade tower
- Hotel Clerk: female / 36
- Check-In: 2007-06-18
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First time I ever tried this....I was checking in and about third in line a little after 11AM. The people in front of me were told there were no rooms available at that time and they could check their bags and return about 3. When I went to check in I handed Raye the receptionist my $20 between my license and credit card asking if there were any complimentary room upgrades available. She sighed and asked for how many nights. I told her 2. She then searched the computer, made a quick phone call, ...she said there was a room available in the larger sized Masquerade suite...and I was checked in...didn't have to wait, check my bags etc... and upgraded from my comped Ipanema tower to the larger Masquerade tower suites.
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- Room Booked: luxury suite
- Room Upgrade: luxury suite
- Hotel Clerk: female / 31
- Check-In: 2007-05-28
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Slid the 20 between the CC and the DL. Clerk took it and i asked for a masquerade suite or a super suite. She spoke with her manager, but came back and said i could have it for 75/night. I just took the room i reserved.
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- Room Booked: Room with a strip view
- Room Upgrade: Room with a strip view - high floor
- Hotel Clerk: male / 18
- Check-In: 2007-05-13
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Checked in with a young lady at the front desk. I had the 20 b/t the credit card and the drivers license and asked if she had any upgrades, particularly to a larger suite there. She checked, made a few phone calls, asking someone who I assume is a manager if she could have a free larger suite. I even heard a "pretty please". It was a busy weekend and there was nothing she could do. She gave me back the $20 and I got a high floor with a nice view of the strip and the pool, so not all was lost. Would try it again.
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- Room Booked: Standard Room
- Room Upgrade: Standard Room
- Hotel Clerk: female / 18
- Check-In: 2007-04-03
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I checked in with a female in her early 20's. I slipped her the $20 with my CC and ID and asked if there were any complimentary upgrades available. She seemed to get nervous and laughed and straight out said "no sorry". She proceeded to check me in normally and I did not receive an upgrade.
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- Room Booked: 3 Rooms at Cheapest Rate Room
- Room Upgrade: 3 Rooms Closeby
- Hotel Clerk: male / 31
- Check-In: 2007-03-23
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Just like the night before, I chatted up the guy and gave him $20. At the Rio there isn't much of an upgrade you can get, but since I had an entire group of guys for a bachelor party, I knew it would be worth it to have this guy on my side. He basically said there weren't any groups of rooms with great views, so we opted to have conjoining rooms and fantastic view of the blinking Rio sign and Prince. All in all it was worth it, just not have to deal with the hassle of having 12 people in 3 rooms.
I strongly suggest (if you can) to try and check in around 2-3pm when they release the rooms.
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- Room Booked: Basic Room
- Room Upgrade: Basic Room /w View
- Hotel Clerk: male / 25
- Check-In: 2006-07-15
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Higher floor, upgraded view (could see all of strip, Rio pool)...seemed reasonable for a free room
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- Room Booked: Regular Room
- Room Upgrade: Suite
- Hotel Clerk: female / 31
- Check-In: 2006-05-30
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We stayed at Rio for their $49/night. As i checked in, i asked the lady at the front desk if there are any complimentary suite udgrade since that was my anniversary, i was holding the $20 bill, but the lady told me i have to pay $150 additional for the upgrade, so i just said thanks and kept the $20. While she was doing our reservation(which was reserved and paid a month ago), she called the manager coz there's a code that she doesn't understand...after about a minute, the manager told the front desk it's residential(don't know what it means, but i'm a vegas local tho), then the front desk told me i was very lucky coz i was given a free suite upgrade. She sound very sarcastic like she doesn't want me to get it. I asked her how i got it, she told me they're trying to fill in the one-nighters( i still didn't understand, but a free's a free!). I didn't gave the $20 coz i didn't know if i should...the front desk was sarcastic, and looks like we got the upgrade by luck. The suite was awesome, the 20th floor can only be accessed by the room key. Super big suite, with jacuzzi, steam shower room, and lots of chocolate (i got addicted to this i wanted to go back there just for the chocolate...Le Belge Chocolatier).
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