7 Reports From the Red Rock Hotel Front Desk
Recent Room Upgrades: 0% (0/0)'All Time' Upgrades: 86% (6/7)
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- Room Booked: Standard Room
- Room Upgrade: Signature SUITE
- Hotel Clerk: male / 18
- Check-In: 2009-06-13
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Worked exactly according to plan. I checked in around noon for a 4-day conference. I simply gave the clerk the $20 sandwich and asked if any suites were available. He never said what he was giving me, but I got a Canyon View suite on the 7th floor.
One caveat though. A coworker arrived on the same day and tried to do the same thing. I don't know if it was the same clerk or not. The clerk took the money, and gave him a standard strip view room (ironically just across the hall from me). My co-worker thought it worked, though, because all the rooms here are fantastic.
Another co-worker tried to do the trick after the fact, but I think she called the front desk on the phone rather than walking up to someone. She was quoted $200 per night for an upgrade. She was also told that any front desk clerk caught giving out an upgrade would be fired.
So, this place is definitely YMMV.
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- Room Booked: Standard Strip View
- Room Upgrade: Larger (not suite) Strip View
- Hotel Clerk: male / 18
- Check-In: 2008-11-09
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There was no line, and several clerks available, so we chose the youngest male behind the counter. I handed him the $20 sandwich and spoke the magic words. I indicated I would prefer a larger room rather than a canyon view. He put us in a very large room (not a suite), quite a bit bigger than the standard room. The only downside is it was an absurdly long walk to the elevators, as our room was at the very south end of the hotel, and the elevators are at the very north end. Why the architects would not put the elevators in the middle of the hotel is beyond me...
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- Room Booked: Strip View Standard
- Room Upgrade: Canyon View Standard
- Hotel Clerk: female / 18
- Check-In: 2008-08-21
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Two couples did this. Both were asked if we wanted a strip view or canyon view. The other couple asked for strip view and got a larger room (but not suite). We asked for canyon view which was a standard room but since it was $25 more/night we got a little distance out of it.
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- Room Booked: standard
- Room Upgrade: standard
- Hotel Clerk: female / 25
- Check-In: 2007-10-05
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We had a comped room for Friday and Saturday with casino rate for Monday and Tuesday. Decided to try a fifty to get a better room, but the girl said they were to busy. I guess because it was Friday. The standard rooms are nice anyway. While we were walking through the hall housekeeping let us go in and check out a suite, presidential I think, it was awsome, very very nice.
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- Room Booked: Standard Strip View
- Room Upgrade: Canyon view suite
- Hotel Clerk: male / 25
- Check-In: 2007-08-10
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Gave the tip as recommended. We checked in on a Friday for 5 nights. He didn't have anything for the first two nights, but moved us early Sunday morning for the rest of our stay. The suite was awesome! Best $20 I've spent in this town!
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- Room Booked: A Suite
- Room Upgrade: Strawberries sent to our room
- Hotel Clerk: male / 36
- Check-In: 2007-07-24
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Did what you suggested and the clerk went out of her way to find us the biggest room possible. Well worth the tip money for the size room we got. She was very nice and lefted the $20 in plain view until she found us a room.
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- Room Booked: Strip View room
- Room Upgrade: Signature Suite
- Hotel Clerk: male / 31
- Check-In: 2007-07-05
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Clerk was very appreciative, and went out of his way to find the upgrade. He removed the 20 from between the D/L and CC and put it on top of keyboard. The stay was for 2 nights, and he told me that he would see if he could find me an even bigger suite for the second night (there were still none). At the end, he said, "Thanks for the tip!"
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