Planet Hollywood Hotel Room Upgrades

Jackpot! Jo Bob Got A Planet Hollywood Room Upgrade

Jackpot! faiginwells98 Got A Planet Hollywood Room Upgrade

We arrived late on a thursday evening and there were approximately four clerks working. Paul was down on the right by himself, and I approached with the $20 between my ID and credit card. Paul laid out the DL, CC, and $20 in front of him, and I stated that "we would really like something nice if you have it." He pulled up my reservation and commented on our rate which was $109/$139/$139 and said that the rooms are going for $299 a night. He asked when the last time I was in Las Vegas was, and made general small talk. Then he asked for my A-List players card (Fortunately, I had just (2 minutes earlier) signed up for one and I gave it to him. He then said I have put you in a resort room, handed us back the ID and CC and stuck the $20 in his pocket. He was very polite and wrote his name and # down on our packet in case we needed anything.

The upgraded room was the next type up from the deluxe rooms, and it was on the 19th floor (1977). It was a strip view facing NYNY and the Monte Carlo (as well as the big construction going on next to the Billagio). This room has no view of the fountains. The resort room is $50 more per night than the deluxe, so for our three nights, we saved $130.

No Dice For Sam at Planet Hollywood...

Fellow was typing away on his terminal and only gave us a fountain/strip view. We expected a resort room but it was just a standard room. Very nice but, the last time we did the $20 trick at the Aladdin we got a resort room. We didn't get early check-in/check-out either

Jackpot! Newb888 Got A Planet Hollywood Room Upgrade

Asked for a complimentary upgrade with the $20 in between my CC. Clerk spent a lot of time on his terminal. He finally said yes, he was able to provide an upgrade to the 21 floor Strip/Fountain View. We expected the Resort Room but we didn't get it. The next day a lot of people seemed to be checking in early. Not too happy about that experience or the loss of the $20 just for a Strip/Fountain View.

No Dice For Huny at Planet Hollywood...

We felt pretty good about our chances since we were checking in after the weekend rush and since our clerk was at the end of the counter away from the others. We gave her our info and she typed away for a bit then when she asked for our credit card and driver's license, we slipped $20 in between and asked for a complimentary upgrade. She said there weren't any available but made a note in the computer and said we could call at 11 a.m. the next day and ask. She gave us the $20 back. We booked on Expedia and thought that might have something to do with it but she made several reminders for us to call back the next day to ask so perhaps she was telling the truth. We didn't call as we didn't want the hassle of moving rooms after settling in... It was a good trip overall with one small complaint: if many of the strip hotels have no problem with their elaborate fountain shows, glittering lights and countless other bells and whistles that make their resorts amazing, how come they can't keep their escalators working?? I'm guessing at least a half-dozen have non-working escalators leading into their casinos... Very annoying for those who need the assistance.

Jackpot! txaggie Got A Planet Hollywood Room Upgrade

We did this at the Planet Hollywood last week. When we checked in on Monday afternoon, I gave the guy at the front desk the $20 along with my cc and dl. There were five of us traveling and we had three rooms. All three were upgraded from the standard room to the resort style room. It equated to about 100 sq feet more per room.

Jackpot! Matt Got A Planet Hollywood Room Upgrade

Worked great. He didn't seem to know what to do but he figured it out.

Jackpot! mtnfox Got A Planet Hollywood Room Upgrade

Usual way - folded the $20 between credit card & license, kindly mentioned "If there's any upgrades available I'd appreciate it." The credit card & license disappeared below the counter very briefly (2 seconds) and reappeared without the $20. He said he'd see what he could do. A person that appeared to be a manager was standing right next to him and seemed completely uninterested in the whole process. The clerk said he had a resort, fountain view and I said "sure". Room was very nice - flat screen tv, huge bathroom with soaking tub/separate shower, marble counters, very fluffy king bed. View from room was incredible. I booked using the CNEW9 code in the promotions thread ($109/night). We signed up for the player's card right before we checked in but I was never asked to show it.

Jackpot! Schmoikel Got A Planet Hollywood Room Upgrade

As those before me posted. CC+$20+DL. It was a bit early for check in so I wasn't sure if it would work. I went up to the casino to get my player's club card first. No problems there as it took about 2 minutes. Headed back down to the check in and waited in a very small line. 2-3 people ahead of us. We were waved over to the special check in area at the far right. I can't remember the name but the woman wasn't busy and waved us over. I smiled my best smile. Made a little small talk....first time in Vegas, looking to have fun, blah blah blah. I handed everything over and asked if there were any complimentary upgrades.

She smiled as she noticed the $20. She placed the $20 on the counter next to the keyboard and began typing. As she was typing, she asked how I knew about the $20 trick since I've never been to Vegas. I just smiled and said something like "just trying my luck" (Thanks FatWallet).

As she brought up my reservation, she noticed the great rate I was already getting. $49 a night!!! Thanks again FatWallet! She said that due to the already discounted rate she might not be able to upgrade my room. She said she would return the money if she couldn't. She started to type away and began writing down several room numbers. Things started looking bleak as she started to cross off the room numbers one by one.

Finally she stopped typing and reached under the counter and brought up a 3 ring binder. She opened the book and showed us the room we had reserved. 400sq ft, one little window with no view. Then she turned the page that showed a larger room with two big windows, couch, foyer. She said that this would normally be a $50 a night upgrade but it would not cost us a thing.

We thanked her for all her hard work. She then printed off a sheet that had 2 free tickets to Stomp Out Load, 2 for 1 at the Spice Market Buffet, $20 in free slot play. She handed us that and also included another discount for the buffet.

She wrote down her name and number as said if we needed anything to call her.

After a few more thank you's we made our way up to the room. Great view of the strip (despite all the construction).

If you're going to stay at PH, look for an attractive blonde named Denise.

Jackpot! Jake Got A Planet Hollywood Room Upgrade

Handed clerk liscense and credit card and asked if there were any possible complimentary upgrades. He smiled and asked how many beds I would be needing. He looked through his booklet of different types of rooms and since I needed 2 beds, the only room to accomodate that would be a resort room. I was happy with that, but I think if we only needed one bed we would have had something more. Worked like a charm. By the way the clerk was an Asian man named Paul.