Planet Hollywood Hotel Room Upgrades

Jackpot! Jenna Got A Planet Hollywood Room Upgrade

Wasn't able to target a specific clerk but decided to tip $50 rather than the regular $20 since I had seen some stories on here that weren't successful. He noticed immediately that there was a $50 in the "sandwich" when we asked for complimentary upgrade and that we were celebrating our engagement. He said, "Thank you. However, we're unable to take tips any longer. You can tip me for the service afterwards if you're happy though." He looked for complimentary upgrades for us and got us a Strip view and we tipped him the $50. We got up to the room and were extremely disappointed- the room was still the standard room just with a view (and I'm not convinced it wasn't the room we already had booked to be honest). The room was FILTHY and beat up- looked like someone tried to recreate The Hangover.

We took our bags and went back down to speak with the clerk. He quickly asked if anything was wrong with the room and I told him exactly what I said above and that we were hoping for a room comparable to what we got the last time we stayed at PH. I couldn't remember the name so he looked it up and he seemed noticeably embarrassed when I told him the state of the room. He said, "Don't worry. I'll get you a nice room." Well, he did make good on it the second time around and we got a Strip Suite with a giant 2 person bath tub and the entire bathroom and bedroom had panoramic windows in addition to a secluded "living room-like" area.

It took two tries but the second go-around was a SUCCESS.

(As a side note, PH has gone downhill a lot since I stayed at it previously. Although I love the decor and environment, it's not as nice as it used to be. I probably won't stay there again)

Jackpot! Andy Got A Planet Hollywood Room Upgrade
Booked Via Expedia

Arrived at the PH lobby around 11 PM Sunday night and found a bit of a line. After about a ten minute wait I was called over by a female clerk in her mid-late twenties. I handed over my DL/CC with a $50 slid in between and asked if they were offering any complimentary upgrades. The woman smiled and said something along the lines of "Thank you very much, but we are unable to accept tips. But I will see what I can do for you anyway." She handed back the $50 and went to work on her computer. A few minutes of small talk went by and then she asked if my request for two queen beds was necessary. I was staying with two other guys so the extra bed was essential. I reluctantly said that we did need the two queens and she said that she could offer the Resort Room, though she sounded as if she was prepared to upgrade me to a suite had a single king been sufficient. I thankfully accepted the upgrade with the $50 still in my possession. The woman seemed very appreciative of my gesture and was more than willing to accommodate our needs.

Jackpot! adam Got A Planet Hollywood Room Upgrade

Got to the Planet Hollywood Saturday afternoon of Valentines day, presidents day & chinese new year...needless to say i thought an upgrade would be a tall order. Got up to the counter, sandwiched a $20 between my ID & credit card, clerk smiled & said sorry, cant accept it. I told him that stinks & he should be allowed to, he said yeah, but i'll see what i can do for you. Ended up getting a bigger room & a view of the Bellagio fountains...and he upgraded a friends room that was in our party...basically we got $200 in upgrades for trying to tip $20, awesome!

No Dice For Lisa at Planet Hollywood...

There was no real target because it's first come first serve. Basically whoever is empty calls the next in line. It was about 11am. We had made the sandwich and delivered it to a guy named Henry. Made small talk about the Harrahs buy out and things in Vegas and had asked for the comp upgrade. I thought we were in. This guy loved us and was very friendly. Right when we asked and ahnded the sandwich he said there are currtenly no complimentary upgrades and we no longer are allowed to take tips. BURN! So I asked if there might be some on Sunday when a lot check out. He said we can ask. We came up to the desk on Sunday and got a girl 20-30. We had told her that Henry said we should check to see if any comp. upgrades opened up. Tried to slip her the 20. She looked at us cold and dead and said no. Then she pulled out the price list and showed us the prices for upgrades. She also said we don't take tips. We ended up saying no thanks and walked off. It was pretty rough. After that we just gave up. It was kind of disappointing considering that the hopeful upgrade sealed the deal on staying at PH. I think with the Harrahs buy out they are slowing or stopping a lot of the upgrades.

Jackpot! Lola Got A Planet Hollywood Room Upgrade

There was a small line, we ended up with a young lady. We checked in around 6pm. I put a $20 between my ID and credit card and the lady nicely said that they cannot accept tips for anything. So I asked if there were any complimentary upgrades anyway, she said 'sure i'll look'. We chatted a bit, and I mentioned that it was my boyfriend's birthday. I booked a Hollywood Hip for $79/night and got upgraded to a Hollywood Hip Premier experience on the 38th floor with a view of the Bellagio Fountains. (Got the "drinks on us" promotion, 2 for 1 buffet, 2 for 1 spa admission, money at the casino, 10% off dining) Even though the tip didn't work, I got a great upgrade for free. Never hurts to ask!

Jackpot! Mrs Wyrick Got A Planet Hollywood Room Upgrade

I have never tried this before, so I was a bit nervous. I handed the guy the sandwich and he quickly handed me back the $20 and said as of last week, they are not allowed to accept any tips any longer. He then went on to say that they were not very busy and that he would do what he can to give us a upgrade. He paid $69 a night for the hip room and we ended up with a room on the 22nd floor overlooking the Bellagio Water Fountains and got a free bottle of alcohol each night, for the the 4 nights we stayed there. These bottles are huge and range anywhere from $33-$45 per bottle!

Jackpot! J Got A Planet Hollywood Room Upgrade

I got to the lobby at PH around 12:30pm and the check-in line wasn't too long, about 5 people ahead of me in line. I read stories from others where they really picked and chose who they would speak to, so I looked around and saw a younger caucasian man in his mid twenties. I was going to go up and ask him but because of the busyness everywhere I didn't get a choice and was directed towards a south-east asian man in his mid thirties who was standing directly next (maybe a foot) to the manager on at the time.

I had my passport and credit card sandwich ready with a $50 in the middle (i figured because i had two rooms maybe a bit more would help). He was very nice; I told him it was my 21st birthday and i was down with a few friends, then asked if there were any complimentary room upgrades available while handing him the sandwich. He noticed the $50 peeking out right away and placed my passport/cc to his left on the counter covering it up. After typing away into the computer for about a minute disappeared into the back for 3 minutes or so, and after returning he grabbed a binder from behind the counter and proceeded to explain the upgrade he was giving me. "This is what you have..." he said, pointing to the Hollywood Hip room "and this is what I can give you, one Resort Vista Room and one Resort Room." As happy as I was i was determined to try for a Panorama Suite, as I had seen other on this site get those and really wanted a nice room for my 5 buddies and I; so i asked "Is there any possibility I could get one of these (pointing to the panorama suite). It would hep out a lot, i'm here with a couple buddies and the space would really make a difference. He went on to explain "I have none of those available right now, the hotel lets half of those room be available to the public for booking and the other half it keeps for comps, I have none available." It was a bit of a vague response, as I wasn't too sure if he meant the had none available for comps, or if he had none available for booking and was keeping the other for higher-level-management casino comps. I then asked if I could return the next morning after check-out to see if any opened up and he told me to come back at 11:30 the next day, as he would be working. He made a point of saying "I'd really like to get you into a suite for at least one of your nights here, so come back and check."

The next morning i woke up at 11:15, walked down to the lobby and saw him working again. approached him with my passport with a $20 folded in the middle, again just peeking out. He remembered me right away and told me to hold on a minute, disappearing into the back once more. He returned with a large smile and said casually "I got you a Panorama Suite for the last 3 nights of your stay." He printed off my keys and told me the Resort Vista room was the one being changed to the suite, so i had to move my stuff from there within the next couple hours so they could clean it up. WHAT AN AMAZING SUITE!

I got the two Hollywood Hip rooms for around $110 a night. After all the upgrades it would have cost me almost $3,000 additionally if I had paid the difference. All for $70!

I love Vegas.

Jackpot! pam Got A Planet Hollywood Room Upgrade
Booked Via Expedia

We arrived about 10pm on a monday night. There were three clerks working, all were busy, but we were first in line. When we got called up, there was still an older man and his wife waiting at her station, i think they were trying to call someone for their booking information.

We handed her the sandwich, and told her we were on our honeymoon, and asked if there were any complimentary upgrades available. She typed away, and then said she had to check what she had for non-smoking. She came back and said that all she could do for us was a strip view, with two queens, or we could keep what we had. We decided to take the strip view, and she said to come back tomorrow, told us her hours.

When we went back on tuesday around 2pm, she was not there, so we approached another younger female. We handed her the 20 with our id, and said "we checked in last night on our honeymoon, and they said to come back today and see if there were any complimentary upgrades available". She typed away for a bit, and then told us that what she had was actually a junior suite. We got up to our room, and were wowed! We could see the entire fountain show, had a comfy king bed, two flat screen tv's, and a really nice round soaker tub. We were thrilled!
Best of it all, we didn't book the "drinks are on us" promo, because we got a different deal, but they gave us the coupons anyways, so we walked out with 4 large bottles of liquor as well!

Jackpot! chelle Got A Planet Hollywood Room Upgrade

check-in date has been altered to protect the umm, innocent. Booked through the hotel website and had SPG eligibility, which already would have put me into a HH/view room. Arriving early, I did not know what to expect, but the sandwich and asking about additional upgrades beyond SPG got me a floor just below the top of the tower (above 20 but below 23, again to protect the umm, innocent) in one of the '80 rooms (overlooking the fountains, Paris balloon and the Eiffel tower).

Jackpot! Matt Got A Planet Hollywood Room Upgrade

I read about the sandwich trick on a few website's before I went to Vegas so I figured I would try it out. Worst case scenario is we are in the room we already booked. Me and 3 buddies flew down from Toronto on Friday night.

We got to the hotel at around 11pm and I ended up standing in the wrong line at first. After a couple minutes a manager called me over and asked for my ID and a Credit Card. I had the sandwich prepared and asked him if there were any upgrades available.

At first he told me they were completely booked, but after a minute he went to the back and brought out this little binder. He started working away and then pointed the binder to me. He said "this is what you booked" and pointed to the Hip room. He then said "this is what I put you in" and pointed to the panoramic suite. I had to do everything in my power to not start laughing with excitement. He then also gave us coupons for a free bottle each day we were at the hotel.

When we got to the floor we started looking for the room and kept getting closer and closer to this giant black double door at the end of the hallway. We started laughing saying "there is no way that this the room". Sure enough it was. When we got inside we dropped our luggage and freaked out. The room was unbelieveable. It was on the corner that faced the Bellagio, the eiffel tower and the Paris hotel. I don't think there is a better view of the strip.

The sandwich trick is amazing, It was a great great weekend. All thanks to the sandwich.