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Planet Hollywood Hotel Room Upgrades

How Do Vegas Insiders Get $1,000+ Room Upgrades for $20?

 
We'll tell you how to master the 'front desk tip' - AKA the '$20 sandwich trick' - to get Planet Hollywood room upgrades in Vegas for a fraction of the hotel's regular price.

Planet Hollywood is a recent arrival in Vegas, with large resort and Casino with tons of shopping, dining, gambling and entertainment.

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245 Reports From the Planet Hollywood Hotel Front Desk

Book Planet Hollywood Now Check Room Prices & Book


Recent Room Upgrades: 100% (2/2)

'All Time' Upgrades: 89% (217/245)


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  • Room Booked: Hollywood Hip 2 Queens
  • Room Upgrade: Resort Room 2 Queens
  • Hotel Clerk: Male / 36
  • Check-In: 2014-08-03

Jackpot! Josh Got A Planet Hollywood Room Upgrade

 
 

I waited in line for about 30 minutes as the check-in area was very busy upon arrival. I handed the clerk my ID, credit card, and a tightly folded $20 bill. He took the sandwich and thanked me very much. The whole time I was very professional, not demanding, and soft-spoken. I mentioned that I wanted a room on a high floor, far from the elevators. He said he was giving me a Resort Room with a great view of Bellagio & Paris. We got a great room! Thank you to the PH desk clerk who helped us!

 
   
  • Room Booked: Fountain View King
  • Room Upgrade: Strip View Suite
  • Hotel Clerk: Male / 25
  • Check-In: 2014-07-01
  • Booked at: Hotels.com

Jackpot! Matt Got A Planet Hollywood Room Upgrade
Booked Via Hotels.com

 
 

I had just seen this site days before my trip so I had to try it! What the heck, if they don't take tips, you get your money back. No risk!

So, I arrived at the hotel at 1:00 AM on a Tuesday night/Wednesday morning and walked up to the registration desk. No line. A twenty something male PH worker was there and waved me over. I said that I was checking in and he asked for my ID and CC. I had the sandwich already prepared and gave it to him. He took it, noticed the money, looked at me, and then set it down without saying anything next to his keyboard. Then he started typing and hitting the "Page Down" button on his computer for the next 3-4 minutes. Seemed like the longest minutes of my life! Then he burned my room keys and handed me the coupon booklet and said "You're going to like your room, it's WAY bigger than what you reserved and it's RIGHT on the Strip." He was right! the view was amazing and the room was the biggest I've had in Vegas. Thanks Frontdesktip.com! You're the best. I will be trying this from now on!

 
   
  • Room Booked: Hollywood Hip
  • Room Upgrade: Resort room with Fountain view
  • Hotel Clerk: Female / 18
  • Check-In: 2013-09-11

Jackpot! Kevin Got A Planet Hollywood Room Upgrade

 
 

Did not target anyone. I am a platinum member and went to the short line and was called to the desk right away. It was about 6pm. My brother and I were both checking in at the same time and I had him come up with me. I explained we are family and would like to check in together so we can have rooms on same floor or close if possible. I handed her the $20 sandwich and the plan was my brother was going to as well, but he forgot and just gave his cc and id. Once she noticed the money she asked if we were looking to be close or if there what we were wanting and I told her if there was a better view that would be great but main thing we wanted was to have close rooms. She typed for a few minutes and then told us we would be on the 23rd floor in Resort rooms which are 100sq feet bigger but mostly it is in the bathroom, but the bathrooms were very NICE! We also got a good view. I had view of fountains and he was across hall with a view of pool! I also told her that I had 10 additional family members coming in the following day and she said tell them to come see her. My whole family got upgrades. 4 more in resort rooms on the same floor then there was one who got a room on 52nd or 53rd floor with a fridge! I will be doing this everytime in Vegas! I learned it all from this site! Thanks!

 
   
  • Room Booked: Hollywood Hip King
  • Room Upgrade: MOUNTAIN LUXURY ROOM
  • Hotel Clerk: Male / 25
  • Check-In: 2013-01-24
  • Booked at: Expedia

Jackpot! mngnt Got A Planet Hollywood Room Upgrade
Booked Via Expedia

 
 

Got a "Diamond Preview" card, so checked in in the diamond line around 5pm on Thursday. Didn't target anyone.

Handed him the sandwich, he took it and obviously knew what it was - he kept it intact and set it down carefully. I didn't ask for an upgrade, nor did he ask. I was pretty hopeful as soon as I saw that he knew it was there.

He typed away for about 30 seconds, clearly doing more than just a check-in.

After he was done, he said he had upgraded our room to a fountain-facing room on a higher floor. Turned out to be 28th floor north tower, view of the Paris tower and fountains, 2nd from the corner unit I think.

We thanked him and completed the check-in. When he pocketed the $20 he said "thanks", and that was it!

I'll be doing this every time.

 
   
  • Room Booked: Hollywood Hip (No view)
  • Room Upgrade: Strip View Suite
  • Hotel Clerk: Male / 18
  • Check-In: 2012-08-07

Jackpot! John Got A Planet Hollywood Room Upgrade

 
 

I checked in on a Tuesday night between 10:30PM-11PM. We checked in with a mid 20's looking Hispanic male who was very friendly. There was a line of people checking in, so I did not get to pick who checked me in, there were about 4 clerks working the front desk and they were calling people over as they were available. When I approached the desk I informed him that we were checking in, and he asked me to spell my last name for him. He then asked for a picture ID and a CC.

I was ready, and had my $50 sandwiched between them, making sure to have the actual "$50" portion sticking out from between the cards and facing up so he could easily see it. ( I think this part is a key factor, as I tried the trick at Mandalay Bay in July of 2012 and did not have any of the money showing, and it did not work.)

As I handed it to him, I saw that he noticed the money, and I then asked him nicely if he possibly had any complementary upgrades he could find for me. He smiled, and in one fluid moment had my $50 pulled off to the side and slid under the keyboard out of sight. He then set my CC and DL in front of the keyboard and began typing.

I then informed him that we were there to celebrate both my wife's birthday which would be occurring during our trip, as well as my own birthday which had recently passed. (Both true) He continued typing, and crossing things off of a piece of paper.

He then confirmed with me that we requested a non smoking room with one king bed. I informed him that was what we had originally requested, but that we would be willing to deviate from that if the right opportunity arose. He then smiled and continued working. Eventually he asked me if a strip view suite would be ok?!?! Are you kidding?? ha ha It was amazing.

We literally upgraded our room from a 450 sq foot room with no view to an 850 sq foot room with a view of the cosmopolitan, aria and even a partial view of the Bellagio water show! It was totally worth it!

I also looked at how much a strip view suite would normally cost, and the cheapest I could find for midweek was $349 per night. So we got a strip view suite for 3 nights for a total of less than $200, and thats including my $50 tip! Totally worth the chance of either getting shot down or even losing the $50 and not getting the upgrade.

I think the keys to making this happen would be as follows:
-Make sure your money is at least slightly visible from between your CC and ID so they know its there.
-Be willing to deviate from your original room request, ie... non-smoking to smoking, King bed to two queens etc... (this gives them more options to choose from)
-Be open to the fact that it might not work, depending on the day, clerk, mood, time, etc... But just continue to be nice, friendly and chatty, and know you are in vegas and will be having an incredible time either way.

Well thats my story. Thanks for reading and good luck to everyone else out there.

 
   
  • Room Booked: Hollywood Hip
  • Room Upgrade: Hollywood Hip strip view
  • Hotel Clerk: Female / 46
  • Check-In: 2012-06-29

Jackpot! Kevin Got A Planet Hollywood Room Upgrade

 
 

We checked in early afternoon on a friday. Put the $20 between CC and ID and asked if there were any upgrades available. She put the $20 in like a fanny pack type thing on the desk and said she would check. She asked if an upgraded strip view which would look out on the Bellagio fountains would be ok, we said yes and that was it. This was third time we have done it in Vegas and first time here. Worked like a charm. Love this site.

 
   
  • Room Booked: Hollywood Hip
  • Room Upgrade: Hollywood Hip with a view
  • Hotel Clerk: Male / 25
  • Check-In: 2012-05-15
  • Booked at: Booking.com

Jackpot! V Got A Planet Hollywood Room Upgrade
Booked Via Booking.com

 
 

I booked a three night stay from a third party site that said Hollywood Hip Room.

After a six hour drive, my boyfriend and I arrived around 10pm on a Tuesday night. Not much of a line and we got an older male who asked for my last name. Once he asked for my ID, I had it all ready and handed it to him. To be honest, I was extremely nervous and don't remember if I even said anything. I think once I opened my mouth, he tapped the cards down and just said "I'll see what I can do." Typed for a minute or two and said something along the lines of "So I upgraded you guys to a bigger room with a view of the strip. Is that ok?"

Since it was my first time and I was nervous and shocked that it worked, I just said "Yeah, sure" super fast. And we got our room key and went on our way. And the room was on the 16th floor and the end of the hall. (Walking past all the rooms, there are only two at the end. We got the one on the left). The room had two different views of the strip. No fountain view though. But we saw the pool. And the room had two sinks and a huge bathroom.

So all in all, it worked! I don't know what my original room was, so I don't know how much of an upgrade it was, but I was pleased. We got a good deal to begin with anyway ($194 for 3 nights). Maybe if we haggled for a better room, it woulda worked. We know for next time!

 
   
  • Room Booked: Hollywood Hip
  • Room Upgrade: Panorama Suite
  • Hotel Clerk: Male / 25
  • Check-In: 2012-05-02

Jackpot! KAMITAKA Got A Planet Hollywood Room Upgrade

 
 

Arrived at 10:00PM.
I prepared my $20 sandwich while waiting in line.

After he asked for my I.D.,
I asked "Are there any complimentary upgrades available today?
for example, How about Strip Suite?"

He slid the $20 under his keyboard and
He was confirming his PC about 3-5min.

After that, He said ¨I offered excellent one!¨
And he showed room guide of PANORAMA SUITE!!!!

I surprised and I asked to him.
¨How great! It is not joke?¨

Panorama suite is including 1255 sq ft,
Living, Jacuzzi bath room and nice view to
fountain show of Bellagio.

It is at least $800/night from our original booking,
(I stayed there few years ago)
And my reservation is for 2 nights.
so we saved $1,600!!!!!!

Thanks, Thanks $20 sandwich & frontdesktip.com !!!!!

 
   
  • Room Booked:
  • Room Upgrade:
  • Hotel Clerk: Male / 25
  • Check-In: 2012-05-01
  • Booked at: Priceline

Jackpot! Chris Got A Planet Hollywood Room Upgrade
Booked Via Priceline

 
 

me and my gf arrived at about 10pm on a Thursday night. we got a guy who was around 30ish. I handed him the $20 sandwich and asked if he had any complementary upgrades. he smiled and said sure let me see what I can do. he upgraded us to a larger room that he said would've been about $70 more per night. he said if more people knew about tipping us like this, it'll help the both of us. I was very happy with the room for the 4 nights we stayed.

 
   
  • Room Booked: Hollywood Hip Room - 2 Queen Beds
  • Room Upgrade: Panorama Suite: The James Bond Edition
  • Hotel Clerk: Female / 31
  • Check-In: 2012-04-04

Jackpot! Stacy Got A Planet Hollywood Room Upgrade

 
 

Girlfriend and I arrived around 4pm, and the line was pretty short. I noticed each of the clerks were young guys in their 20s, so I was frankly, pretty relieved cause I figured bribing the dudes would be a rather easy. When all of a sudden, an older woman appears out of nowhere, and she calls us over. I almost passed her over to the guests behind me but I just walked over.

Gave her the sandwich, made some small talk, and I didn't even have to ask her for any upgrades. She knew the drill. She actually made a joke on how she could definitely be bribed today, and it helps that she's one of the head honchos. SCORE.

She then asks if we still needed the two queen beds, non-smoking, and we agree. At this point, I figured it was just a view room since most suites have 1-King. That is until she hands us the room keys, and reassures us that we will definitely enjoy the rooms.

Before we leave for the elevators, she winks, and tells us to "go crazy in the James Bond suite." And with what I recall in browsing the rooms on their website, I pretty much knew I hit ultimate jackpot.

Through deal sites, I booked the Hollywood Hip room for $55 the first night, and $65 the second night. So basically, we stayed in a $650+ per night room for an average $70 a night (including the $20!) BOOM.

Needless to say, we heeded her advice this week. All too well. :)


 
   
  • Room Booked: Hip Hop room
  • Room Upgrade: Strip Suit
  • Hotel Clerk: Male / 18
  • Check-In: 2012-03-26

Jackpot! chuck Got A Planet Hollywood Room Upgrade

 
 

I arrived around mid-night on purpose so the desk would not be busy. I also planned my "mancation" for Monday-Friday. I slid the 'sandwich to the desk clerk who asked what i was looking for. I purposely gave 20 more as i figured I would have spent that on the tables anyway besides I knew I was going to ask for a big upgrade. I asked if I had any upgrades available. he first offered a Hip Hop room with a strip view. I told him that was not exactly what i had in mind. I took his little binder flipped through it until i got to the Strip Suit. i spun the book around and told him this was more of what i was looking for. He asked me to wait a moment and went into the back room. When he returned he said he could do that. I paid $67 for the first night and I was comp'd Tue - Thur. (I got the Superman Suit)

 
   
  • Room Booked: Hollywood Hip
  • Room Upgrade: Resort Vista
  • Hotel Clerk: Male / 25
  • Check-In: 2012-03-12

Jackpot! Liz P Got A Planet Hollywood Room Upgrade

 
 

Didn't "target" a clerk, but simply walked up to the next available. He was a friendly 20-something male. Told him we were in town for our wedding and asked if they had any complimentary upgrades. We handed over our voucher (we booked through American Airlines Vacations, so our hotel room was already paid for) and a $20. He left the $20 sitting on the counter and typed for a little bit before pulling out a book showing the rooms. He said he'd be able to upgrade us to a bigger room on the 12th floor with a view of the strip, which would normally be $70 more per night.

We were happy, got everything squared away and were sent on our way. Before leaving the counter though, I pushed the $20 towards him and said "this is for you!" and he smiled and said "thanks!"

 
   
  • Room Booked: studio suite
  • Room Upgrade: 1 bed room king suite
  • Hotel Clerk: Male / 46
  • Check-In: 2012-02-19

Jackpot! kim&jennifer Got A Planet Hollywood Room Upgrade

 
 

our check in was six pm on a saturday planethollywood towers westgate we had no choice in our clerk we were just NEXT. the clerk was a man in his 50s and he said how can i help you. i passed him our allegiant itinerary and said were here to check in then he asked for some ID &a CC please as he started to type i passed him a $20 sandwich as i siad i am woundering if there is any possibilty of getting a compimentry room up grade. he set the 20 besides the key board said ill see what i can do and if i cant do anything fell free to reach down and pick up that money. he typed fro awhile commenting that it is hard cause we are fairly full and that somebody was going to loss on this deal as he put my 20 in his pocket he said if this doesnt make you happy there nothing more i can do. wow we go a 1bedroom king suite on the 50th floor complete with a full kitchen livingroom and hugh double sink bathroom king bedroon with a 2person jacuzi tub. YES i am sure this is an up grade from our cheepo alligiant air vacation package we booked

 
   
  • Room Booked: Hollywood Hip
  • Room Upgrade: Fountain View
  • Hotel Clerk: Male / 25
  • Check-In: 2012-01-29

Jackpot! Andy Got A Planet Hollywood Room Upgrade

 
 

Arrived about 15 minutes before check-in time. Prepared my $20 sandwich while waiting in line. After he asked for my I.D., I asked "Are there any complimentary upgrades available today?" He asked what I was looking for and I said I'd like a fountain view room. He slid the $20 under his keyboard and confirmed that a room had "just opened up" and booked us on the 33rd floor. The room would have been an additional $35/night from our original booking, so we saved $120.

 
   
  • Room Booked: Fountain View Room
  • Room Upgrade: Panoramic View suite
  • Hotel Clerk: Male / 18
  • Check-In: 2012-01-22

Jackpot! KP Got A Planet Hollywood Room Upgrade

 
 

I had read several stories about the $20 tip in Vegas especially at Planet Hollywood. I had also read in other review websites like Yelp that this is a bogus and do not try this as it might be offending to the clerk. But nevertheless, I thought of trying. The most I would have lost was $20 and 2 minutes of unpleasant feeling.
It was about 8 pm when I checked in and there were a lot of people checking in. So I hoped I get the clerk on the extreme left so that there was no one to my left. Luckily I got that clerk. I had to use the restroom before checking in because I was coming from a long drive from Grand Canyon. I prepared the ID/20/CC sandwich as I had read in this site before going to the check in desk.
And from there, it was exactly the same steps as most of the people had mentioned.

I said my last name upon which he pulled up my reservation. Then he asked me for the ID. I gave him the ID/CC sandwich.
He asked me if I needed change for it. I said, "No its for you. I am wondering if there was any complimentary upgrade available." He put the ID near the screen, CC on left side of his keyboard and $20 bill on the right side of the keyboard and said "Let me see what I can do." He searched for less than a minute and told me I can put you in a Panoramic View suite. I wanted 2 beds because it was 3 of us. He said he has other options but that has only 1 king which would not work for me.
So he put me in a Panoramic view on the South end (Which did not have the Fountain View).
I dont know if I would have got the same upgrade if I had just asked politely and requested for a complimentary upgrade.
I will try again if I go to Vegas again but next time, I will book the cheapest room in the hotel and not the slightly expensive one.

I would suggest everyone to try it atleast in Vegas. All you lose is $20 if it doesnt work and I have heard that most clerks will return the $20 if they cannot give you an upgrade.

 
   
  • Room Booked: Hollywood Hip
  • Room Upgrade: Resort Room
  • Hotel Clerk: Female / 18
  • Check-In: 2012-01-03

Jackpot! Nuggin Got A Planet Hollywood Room Upgrade

 
 

Checked in at ~2pm; long lines, but the front desk was well-staffed. The male clerks were stationed close together at the center area, while two young female attendants were on the wings; needless to say, I was trying to target them, and was very happy when I got one of them; I sandwiched my $20 and shortly after greeting her and handing the sandwich, I asked her if there were any complimentary upgrades available ... the routine went as planned, although there was a lot of nervousness on both our parts; she asked if I wanted change, and I said no, and that's how it went. Very straightforward and I got a great resort room with an okay view of the eiffel tower. Not bad at all!

 
   
  • Room Booked: Standard king
  • Room Upgrade: Big king, strip view
  • Hotel Clerk: Female / 18
  • Check-In: 2011-10-14

Jackpot! Bill Got A Planet Hollywood Room Upgrade

 
 

So, we waited to check in, and went to the first person who said "Next please". I was ready for the tip trick ( I was a virgin at the tip trick), and was a lil nervous. So, I walked up with a $20 bill sticking out between my CC and I.D. I said "Hi, I'm here to check in, and was hoping to get a comp upgrade". Handed her the "materials" needed, and she said "Let me see what I can do". At this point, I noticed my 20 proudly displayed on the counter ( I would have thought she would have been a little more discreet). After some lightning fast typing, she asked me if I would like a super king, with a strip view. Um, yes please and thank you!. She had me initial something that stated that I wouldn't be charged for the upgrade. Now, here's the embarrassing part, lol
She says ( as I'm initializing and signing things ), "Did you want change for this $20?".
Well, this is where my world came crashing down. I was nervous enough, now she just threw this curve ball at me. WTF? "Um, no, that's for you". I said, she she was like "Ummm ok? enjoy your stay".
So, I dunno what happened, or what I did wrong, or what the hell happened, but it was all a blur. On the way to the elevator, I was going over in my mind, where I went wrong, but then I realized when I got to my room, something must have worked. I went for work, and we never get decent rooms when we go. We're getting a cheap price on the room because of the size of our conference, and that seals our fate of getting the rooms no one else wants. But I am sure I got a lil something extra here.
So, I'm going with "Yes, the tip trick worked" for 400 Alex.

 
   
  • Room Booked: standard
  • Room Upgrade: resort room with view
  • Hotel Clerk: Male / 36
  • Check-In: 2011-10-11

Jackpot! brad maquet Got A Planet Hollywood Room Upgrade

 
 

Arrived at around noon. I handed the person $20 sandwiched in the id and cc. I let the clerk know we were in town celebrating my brother's 21st birthday and asked if any upgrades were available. He asked if we needed two beds (i think we could have gotten a suite if we didnt need two). He then asked if we wanted a larger room or one with a view. I said both of course! After we laughed for a little while he said he upgraded us to a resort room with a view, but it wouldnt be ready till around 3.

When i returned to pick up the keys I asked the clerk helping me how the room was becuase we had upgraded. I did not hand this person money, but had a wad of cash showing. He looked it up and said we did get a bigger room and it had a view, but it was not the best. He looked for a little while and then told me he was able to find a room with a view of the belagio fountains. I tipped him $10.

Got up to the room and it was definitely larger. The view though was what made it phenomenal!. Make sure you specify you would like a fiew of the fountains.

On a side note i asked if upgrading to the Westgate Towers was possible and they said no since it was ran by seperate management.

 
   
  • Room Booked: Hollywood Hip Room
  • Room Upgrade: Resort Vista
  • Hotel Clerk: Male / 25
  • Check-In: 2011-07-29

Jackpot! ED B Got A Planet Hollywood Room Upgrade

 
 

We got there about 12am to check in there was a guy and a lady working the desk the lady looked not to happy so i was hopping for the guy to check us in and we got him i had the 20 spot in the middle of the credit card and the id and said this is my first time in las vegas and was hoping for a free upgrade he seen the 20 and said let me see what i can do for you he clicked away at his computer and found us a nice resort vista room over looking the pleasure pool and the vegas strip and we had 4 people staying in the room and didnt charge us the extra 70 a day for extra people in the room it was a great trip and a awesome room

 
   
  • Room Booked: Hollywoody Hip Room
  • Room Upgrade: Resort View Room
  • Hotel Clerk: Male / 36
  • Check-In: 2011-07-13

Jackpot! JWilson Got A Planet Hollywood Room Upgrade

 
 

I had read about this trick online but was still nervous about trying it but when the clerk asked for my creidt card for incidentals I laid it on the counter along with a folder $20 and asked "are there any complimentary upgrades available?" He didn't respond but typed into the computer and then showed us a book that had the room layouts. He showed us what we booked and what we were getting. It would have cost us $50 MORE PER NIGHT had we bought the upgraded room when we booked the trip. It was well worth the $20 tip. The room was spacious, has a huge bathroom (very important for 2 girls) and a view of the Bellagio fountains.

 




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