60 Reports From the Palazzo Hotel Front Desk
Recent Room Upgrades: 0% (0/0)'All Time' Upgrades: 95% (57/60)
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- Room Booked: Complimentary Bella Suite
- Room Upgrade: Strip View (which we already had) and a messsed up room
- Hotel Clerk: Female / 25
- Check-In: 2009-07-16
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No Dice For didntgetanupgrade at Palazzo...
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i got in line at the front desk (a lot of people) and i get up to meet the woman checking us in i handed her my ID and CC when she saw the money she immediatly handed it back to me and said se would see what she could do finally we just get the room we booked and it has a stain on the door, left over socks, card on the floor and the automatic curtains don't work its not a bad plan to do this but you got to do it when they're not so busy
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- Room Booked: Bella Suite
- Room Upgrade: Bella View Suite
- Hotel Clerk: Female / 18
- Check-In: 2009-07-02
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Jackpot! Jack Got A Palazzo Room Upgrade
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Arrived at 6:00pm on a Thursday. After 5 minutes in line I was directed to the desk and greeted by a young, female clerk. Gave her a $25 sandwich and stated that I'd be grateful if she could do anything to make my stay more comfortable. She asked if I'd like change...told her "no thanks". After two minutes on her computer she gave me a room on the 38th floor with a view of the strip, while adhering to the low-floor/bad-view rate.
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- Room Booked: King Suite
- Room Upgrade: Bella Suite with Pool/Strip View
- Hotel Clerk: Male / 31
- Check-In: 2009-06-19
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Jackpot! Danny Got A Palazzo Room Upgrade
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Had discounted rates at $99/night on weekends and had reserved a king suite. Handed with the sandwich and asked if i can get a room with a view. I then asked for 2 beds. "No Problem" he said. The desk was busy and people on both sides of us could hear our conversation. After a few minutes he told me the different rooms they had available and pretty much let me choose. Got a nice view of both Palazzo and Venetian pools on the 40th floor near the north end of the building.
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- Room Booked: standard suite
- Room Upgrade: Sienna suite
- Hotel Clerk: Female / 18
- Check-In: 2009-05-24
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Jackpot! BJ Got A Palazzo Room Upgrade
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We went to Vegas for our 10 year Anniversary and booked the flight and hotel through Allegiant Air. Our flight arrived at 9:00 p.m. so we didn't get checked in 10:30 p.m.. Our front desk agent looked nice, so we slipped her $20 between the credit card and drivers license (aka the Vegas sandwich) told her it was our anniversary and asked if they had any complimentary upgrades. She typed on her computer and then said she would need to talk to the manager. She disappeared into a back room and when she came out we were sure it was a no. But to our surprise she said they did have an upgrade available and it was 2 steps up from the regular suite. It was AMAZING, it even had its own exercise room! Too bad I didn't pack my workout gear.
She asked if we needed change for the $20.00 and we said no and gave her an extra $10.00. Definitely worth it!
Note: There was a group of couples in line behind us during check in that were loud, drunk and obnoxious. They also asked for an upgrade and were denied. It's not rocket science, if you want an upgrade be polite and ask nicely, don't be a jerk.
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- Room Booked: Palazzo Luxury Suite 1 King bed
- Room Upgrade: Palazzo Luxury View Suite 1 King bed
- Hotel Clerk: Male / 36
- Check-In: 2009-05-20
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Jackpot! bigempty Got A Palazzo Room Upgrade
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This was my 2nd attempt at the tip. My first time was also a success at the Bellagio. I was not able to choose the front desk clerk, there was a kind host directing check-in lineup. I was lucky enough to get a young female to help with my upgrade. Saved $50/night by simply asking, "Do you have any complimentary upgrades?", and she left for about 5 mins to get approval from the manager.
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- Room Booked: Luxury Suite
- Room Upgrade: Luxury Suite w/Strip view
- Hotel Clerk: Female / 18
- Check-In: 2009-05-20
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Jackpot! Greg Got A Palazzo Room Upgrade
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Checked in about 9 pm on Thursday night. Handed the sandwich over and the clerk asked if I wanted change. I said "no, is there anything you could do to make our stay more comfortable?" Worked like a charm, great strip view on the 42nd floor at the very end of the hall on the north end of the hotel.
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- Room Booked: Lurxury
- Room Upgrade: Bella Suite
- Hotel Clerk: female / 18
- Check-In: 2009-04-23
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Jackpot! Jessica Got A Palazzo Room Upgrade
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Worked well. At first, the checkin clerk declined the tip as there were ample people around. We kept the cash close by and when others moved, she took the sandwich
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- Room Booked: COMP-Luxury (Standard) Suite
- Room Upgrade: COMP-Luxury Suite with a View, early check-in
- Hotel Clerk: female / 25
- Check-In: 2009-03-23
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Jackpot! Kevin Got A Palazzo Room Upgrade
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Received offer in the mail for "2-4 complimentary suite nights" at Venetian or Palazzo on "select value days." Couldn't believe this, as I am not a high-roller and only gave the V and the P brief gambling business the past two years, with small bets. Booked the comped suite for four nights starting on a Monday. Arrived, went to "Invited Guest Check-in." I was worried that I was two hours early before official check-in time (3pm). I am male, the clerk was female, approx. my age. I flirted a little by, complimenting her on her necklace, and presented DL, CC, and the $20 along with my reservation information. I asked for a room on a higher floor. She gave me a view on the 41st floor and I got early check-in! Well worth it!
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- Room Booked: Standard
- Room Upgrade: Standard 38th floor Strip View
- Hotel Clerk: female / 18
- Check-In: 2009-03-17
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Jackpot! nbgrobbo Got A Palazzo Room Upgrade
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10.30am Check in, the $20 was appreciated, it not only got us in very early, but a fantastic strip view :)
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- Room Booked: luxury suite
- Room Upgrade: luxury suite high floor with a view
- Hotel Clerk: female / 25
- Check-In: 2009-03-15
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Jackpot! hazel Got A Palazzo Room Upgrade
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- Room Booked: Bella non-view
- Room Upgrade: Bella View 41st Floor
- Hotel Clerk: male / 18
- Check-In: 2009-03-15
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Jackpot! Mike Got A Palazzo Room Upgrade
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Booked 2 Bella Non View suites, 3 guests per suite. Put the $50 between the DL and CC. Before I could say anything the clerk slid the bill into his pocket and said "I assume you are looking for two nice view suites". I said yes please. He asked if the 41st floor overlooking TI would do. I said yes. I asked for and also got two comped fridges.
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- Room Booked: Standard
- Room Upgrade: Standard with view in the 42nd floor
- Hotel Clerk: male / 25
- Check-In: 2009-03-07
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Jackpot! Mike Got A Palazzo Room Upgrade
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I did the more subtle approach. I wanted to check in at 10:30am when the check in time is suppose to be 3pm. He asked me for my CC and DL and looked for a room. He told me there are no standard rooms available at this time but for 45 dollars I can upgrade to an available room with a view of the strip. I declined. As he returned my cc and DL, I kept my wallet open and asked him when does he think there is a room available. He caught my subtle hint and did some typing. He then excused himself to talk to the manager. A moment later, he came back and told me he got me a room on the 42nd floor. Excited I am. I gave him a twenty for his trouble. The view was awesome. I would do it again and again.
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- Room Booked: players club promo 1 king
- Room Upgrade: strip view 35th floor 2 queen beds
- Hotel Clerk: female / 25
- Check-In: 2009-02-22
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Jackpot! vegaschick Got A Palazzo Room Upgrade
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We needed 2 queen beds which Venetian & Palazzo charges extra for.Clerk was very receptive to Bills which I placed between my license & cc. She asked numerous times if I needed change. I told her I would appreciate a great view with 2 beds & the money was my appreciation.Room w strip view overlooking pools was worth the $40 for 3 nights.
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- Room Booked: Luxury King
- Room Upgrade: Luxury King View
- Hotel Clerk: female / 25
- Check-In: 2009-02-19
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Jackpot! David Got A Palazzo Room Upgrade
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Great success!!
Couldnt wait to try this! Girl was very friendly and helpful. She immediately tried to return the tip and advised it wasnt necessary. I told her we were just interested in a complementary upgrade if available. She showed me some significant upgrade options and how much more per night, to which I declined. She then agreed to see what was available and located a Luxury View on the 10th floor. She asked if that would be okay, or if I would rather have higher. She found a Luxury View on the 40th floor that would soon be available if we could wait... I agreed. She again refused the tip and told me she was glad to help (she eventually accepted) She called me about an hour later to let me know everything was good to go. All I had to do was stop by and get the key to my upgraded room. Great room, great view.
at least an $80 value for giving a helpful person with a great attitude $20. pretty good deal!
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- Room Booked: comp king suite
- Room Upgrade: King suite with strip view
- Hotel Clerk: male / 25
- Check-In: 2009-02-14
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Jackpot! Dave Got A Palazzo Room Upgrade
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Got to hotel around 12 noon. Gave clerk the sandwich and asked if any complimentary room upgrades were available. he did some checking and said he thought we would be happy with our room. I wasn't sure if we got upgraded or not until we got to the room. It was on the 46th floor with a great view of the strip!! the standard suite here is awesome anyway, but with the added view it was even better....worth the $20, as i would not expect to get this good of a room on comp alone.
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- Room Booked: King Non Smoking
- Room Upgrade: King Non Smoking Suite Strip View 44th Floor
- Hotel Clerk: male / 25
- Check-In: 2009-02-06
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Jackpot! m r Got A Palazzo Room Upgrade
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worked like a charm. heard guy next to me get the same upgrade but was charged $45/nite in order to do so. i even think his clerk was snickering at what i was doing right next to him.
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- Room Booked: Comp-3 Nights King Suite
- Room Upgrade: Comp-3 Nights King Strip View
- Hotel Clerk: male / 18
- Check-In: 2009-01-18
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Jackpot! Greg Got A Palazzo Room Upgrade
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Checked in at invited guest line-performed the sandwich. He saw the 20 (no reaction) and placed it on the key making machine. I asked him if there were any complimentary upgrades available for my stay. he said he would see what he could do. Typed a while, and finally siad he could upgrade me to a strip view normally a 45 dollar per night charge and was that ok? I said yes and it was done. 28th floor looking at the Mirage volcanos and the TI sirens show...and the city lights and mountains beyond...very nice
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- Room Booked: Luxury King
- Room Upgrade: Luxury King View
- Hotel Clerk: male / 25
- Check-In: 2009-01-14
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Jackpot! D Got A Palazzo Room Upgrade
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Got to the hotel at about 1:30pm, a little early (check-in is at 3pm). There was a short line and a gentleman directing people to which agent was open. Prepared the $20 sandwich in line. Got to the front desk and we were greeted by a young man about 25 years old. Gave him the sandwich and asked if there was anything he could do to "make our stay more comfortable." He said he'd take care of us. We then asked for a room on the corner with a view. After some typing he said a room at the end of the hall on the 45th floor with a strip view was available but wasn't ready so we'd get a call when it was. We left the bags with the hotel and went to lunch. About 30 min later our suite was ready.
Here's where it got tricky. When we got back to the front desk to get our keys the clerks were different so my leverage was gone. Our keys were programmed for a room on the 39th floor, which we readily objected to. He then found us a room on the 41st floor and we went on our way. We got to the elevators and just before we got in the clerk comes running and tells us he booked the wrong room, so back to the desk we went. Ended up getting a room on the 42nd floor overlooking TI and the pool. Nice view, but no strip view.
Moral of the story: seal the deal with the agent you tip.
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- Room Booked: Palazzo Bella Suite - View
- Room Upgrade: Palazzo Lago Media Suite (HIGH ROLLER SUITE)
- Hotel Clerk: male / 18
- Check-In: 2008-12-15
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Jackpot! Dylan Got A Palazzo Room Upgrade
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Went to the check in place. The guy was really nice and clean cut. Put a 50 and a 20 in between my credit card and ID, Handed it to him, Winked and asked if he could hook me up. After about 20 mins of him typing he said "Enjoy your stay" and smiled.
I asked him what I had gotten, he said the Lago Media suite with VIP status. I couldent stop smiling.
Lago Suite - Over 1600 sqf, 7 televisions, live plants, living room, card table, 48th floor, pool table, seprate bedroom with bathroom, work out room, powder room, media room (Basically mini theater)
VIP Status - Access to Private elevators, Private check-in area, Prioraty resturant seating, Prioraty show seating/tickets, free limo ride to the airport when leaving.
VERY NICE DEAL!!!!!!!!!!! RECOMMEND YOU TRY.
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- Room Booked: Luxury Suite
- Room Upgrade: Bella Suite w/ strip view
- Hotel Clerk: male / 31
- Check-In: 2008-12-08
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Jackpot! luckster Got A Palazzo Room Upgrade
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i checked in around 3pm and had the sandwich ready to go. i was greeted by a male clerk around 30. he asked for my id and i gave him the sandwich and asked for a complementary upgrade. he said he would have a look. i then said i would really like two queens with a strip view. he typed for a minute and then asked if the 39th floor was high enough. i took the room and he gave me a $50 gambling credit, $50 drinking credit to LAVO and free admission to LAVO. the sandwich worked better than expected, the room was fantastic, got my money back in comps and it didnt matter that i booked on Priceline
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