I had an early flight and got to the venetian around 730am. I have stayed in the venetian many time and have had every room they offer but never stayed in the palazzo. I reserved the rialto suite with a view which is nice because its about 1100sq ft and it suites my group well. I decided to tip, “sandwich”, $50 just in case because i already had a nice room. I approached a young blond and she immediately noticed the tip and said i will see what i can do for u. She offered something a lil better but not what i wanted. My advice to anyone is research the hotel and get an idea about what kind of room you are looking for that way you can ask for it. i noticed a lot of people took whatever they can get, if you ask for better they will most likely give you it. After a short debate about the rooms available i told her i wanted to be moved to the Palazzo. She said she found a 2500sq ft suite on the third floor. I didnt want that, but then she mentioned it had an outdoor terrace which is 500sq ft and leads to the pool which is basically my backyard since it it also on the third floor. I gladly accepted and was very pleased. Room was huge! offered three beds and wet bar, plus jetted shower. The terrace was unbelievable, like something out of a magazine. I will always “sandwich” from now on !

Worked just as prescribed. Had the $20 sandwich ready when we checked in around 1pm. He looked up my name and while he was doing that I presented the credit card, $20, and ID. He took the items, took the $20 and placed it in his pocket. I asked for any upgrades as I was treating my father for his 70 b-day. He promptly got us a Bella View room. I asked for the fridge which he gladly added. He could not upgrade to other room types including the Lago, etc and no other rooms have 2 queens besides the Bella and the Sienna 2 bedroom suite. Prestige level level rooms were also not available as complimentary upgrades. Overall we got a room on the 37th floor overlooking TI and the Wynn. Satisfied but not overwhelmed with the upgrade. Thanks inside man at the Palazzo!

We came in around 5pm on Thurs evening, and it was pretty busy, so I didn’t get to choose a clerk. We got a young cute girl in the early-mid 20s. At first I just asked if there were any complimentary upgrades (queen beds instead of our king)..had my $50 sandwich…she says they are fully booked. I don’t think she noticed, so I said it’s we’re here for a bachelorette party (true), pointed at the bride, she smiled…i pushed the sandwich closer…she noticed and took it, said thanks and asked me if I needed change. I said no, and kept smiling. We small talked and she said next time book the queens just in case I get stuck w/ the king. We got into the room–2 queens and amazing view of the strip…well worth it. And our one room still got 5 of us the $20 rate for the spa! I’ll def use this again…

20 between CC and ID. The clerk asked how she could help us, if we would like a certain room or view. I told her a room at the Palazzo would be great since we have stayed there before and figure we like it there better. She said no problem. When we got to our room, we found out it’s a strip view room as well.

BecauseI had four nights comped, I wasn’t sure the tip would work. I checked in about 10:30am. When asked for my ID and credit card, I included 20.00 dollars and asked for a complimentary upgrade. The clerk was very nice and asked if I wanted something near an elevator. I told her it did not matter…I would just like a really nice view. I was not disappointed.

No choice for clerk. This woman hooked us up with a Palazzo suite w/view! It was late afternoon on a Saturday. I just handed her the $20 sandwich and started talking about it being my birthday… she took care of the rest 🙂

First time to the Palazzo and ended up checking in on the Venetian side slightly after 11 pm. $50 sandwich, I asked if any room upgrades and/or spa passes were available. Clerk was very polite, did some typing and handed me two hotel keys and show tickets which were part of our package. I asked a second time about spa passes and she said they were no longer able to offer those. Handed back my credit card, ID and tip. Got to the room and found out we got a view suite. Was I supposed to tip a $20 when I got my $50 back? Didn’t really know we got the upgrade until we walked in. Well, much thanks to the clerk who went the extra mile for us.

If you’re staying at the Palazzo and think you might want to use the fitness center, pay the daily resort fee. It’s $16 and 2 of you get in to the fitness center and you get internet in your room. A la carte, it’s $40 per person/day to get into the spa and $13 for internet.

I targeted a young female with a 50 dollar bill. As I was in line, I saw I was next up to go to the counter and would have been checked in by an assistant manager, male about 40. I told the guy behind me to go ahead, I was waiting on my wife to bring my credit card. Time of day was about 4 P.M. I wafered my $50 between my DL and my Visa being careful to let the 50 corner shine. I told the young lady it was my anniversary and could she help me with a suite upgrade. She told the wafer with one swift and cool move and said sure she could help me. She asked if I would like a Palazzo Bella Suite 1500+ square feet with a great view from the 42 floor. I told her sure and could I hug her next. She said she would like that but her boss wouldn’t and the eye in the sky wouldn’t. When we ;got to the room it was fabulous. I travel year around to Hawaii, Carribean, and all over the US. This was by far the best suite I have ever had. Bathroom was as big as most hotel rooms. Great deal. The secret? Be nice, tip well and talk the the desk people like they are special. After all they are the ones that can help you out and Vegas employees live on tips. Good Luck Jim S. From Columbia, TN.

I wasn’t given a choice for agents, a hostess leads you to the next available agent. She was friendly and looked up my confirmation. I handed over my credit card and ID. Not even 2 seconds later I handed her a folded $20 bill, she looked at me a bit puzzled. I said “This is for you, please make sure I get a nice room.” She smiled and said she would see what she could do. Since it was our anniversary she asked her manager if she could upgrade our room. The reply was that we could get a strip view for an additional $45 a night (I got the room for $109 a night) and I politely refused. She then kept looking and said that she could get me a high floor and a view that overlooks the golf course. (Keep in mind that the last time I stayed here for a low rate, they gave me a room on the 4th floor that had a view of the backside of the pool kitchen and was in the shade.) I was very pleased with this room, good location on a high floor, nice view of Wynn lake and golf course. Overall, worth the $20. I did the same for THEHotel later in the week.

Check-in at 2:00pm. Tried the sandwich trick with a $50. Told her it was our 25th wedding anniversary (which was true) and asked if there was anything she could do for us. She told me she would gladly give us the deluxe view and that was all. She even gave back the money after I asked again. She told us they were having a spcial upgrade to a larger suite for an extra $50/nite. I finally agreed because it was our anniversary, and then she couldn’t find any available. We got the standard suite with deluxe view on the 39th floor. It was all we needed. The room was spacious and clean. Since I was only paying $129/nite because I got a Grazie special, I can’t complain. Hotel was marvelous.