Palazzo Hotel Room Upgrades

Jackpot! Jason Got A Palazzo Room Upgrade

I wanted a female because I heard it was a better chance but was not able to choose. I lucked big time because I read here before and went and it seemed that most people were given like a better view. I checked in Saturday around 6:30pm. It wasn't busy at all. It took like half an hour but so worth it. I didn't say a word.

No Dice For Ziggy at Palazzo...

We arrived at 8:30 on a Tuesday and there was one person behind the desk helping someone else. K---h walked up to the counter and called us over. He asked my my credit card and I handed him the sandwich. He asked me "do you need change?" to which I responded "No. Do you have any upgrades available?" He checked the computer and said "we have a Lago available, let me check with my manager." He returned and offered it to us for $500 more a night. When I said no, he checked us in to the original room and kept the $20 without any additional coupons. Very annoyed!

Jackpot! Chris Got A Palazzo Room Upgrade

Never done this before, so I thought I'd give it a try. We were actually on a comp stay, so wasn't sure if it was going to work. Was happy with what I already had (cause it was free!)
Walked up after a long day with kids, airports, etc. And gave the clerk my $20, cc, and dl. Said we were glad to arrive, here for our anniversary, which we were, but about 2 weeks late. She automatically said, let me see if I can find an upgrade for you.
Ended up on the 31st floor, directly overlooking the pirate ship show at TI. Very cool room. Maybe we get that room anyway, but who knows. Vegas runs on money, and for her kindness and service, I was happy to give her $20.

Jackpot! Brian Got A Palazzo Room Upgrade
Booked Via Priceline

Went to the first available clerk, young sharp guy, about 3:30 PM. I told him it was a special birthday trip for the wife, (which it was), and asked if he could check if there were any complimentary upgrades available, while handing him a $20 sandwiched between my credit card and my drivers license. Very nice, gave us strip room, king bed and envelope with coupons including $25 Grazie club slot credit per person. (!)

Jackpot! Joey Got A Palazzo Room Upgrade

We came in around 5pm on Thurs evening, and it was pretty busy, so I didn't get to choose a clerk. We got a young cute girl in the early-mid 20s. At first I just asked if there were any complimentary upgrades (queen beds instead of our king)..had my $50 sandwich...she says they are fully booked. I don't think she noticed, so I said it's we're here for a bachelorette party (true), pointed at the bride, she smiled...i pushed the sandwich closer...she noticed and took it, said thanks and asked me if I needed change. I said no, and kept smiling. We small talked and she said next time book the queens just in case I get stuck w/ the king. We got into the room--2 queens and amazing view of the strip...well worth it. And our one room still got 5 of us the $20 rate for the spa! I'll def use this again...

Jackpot! Angela Got A Palazzo Room Upgrade

No choice for clerk. This woman hooked us up with a Palazzo suite w/view! It was late afternoon on a Saturday. I just handed her the $20 sandwich and started talking about it being my birthday... she took care of the rest :)

Jackpot! Marc Got A Palazzo Room Upgrade

Check-in at 2:00pm. Tried the sandwich trick with a $50. Told her it was our 25th wedding anniversary (which was true) and asked if there was anything she could do for us. She told me she would gladly give us the deluxe view and that was all. She even gave back the money after I asked again. She told us they were having a spcial upgrade to a larger suite for an extra $50/nite. I finally agreed because it was our anniversary, and then she couldn't find any available. We got the standard suite with deluxe view on the 39th floor. It was all we needed. The room was spacious and clean. Since I was only paying $129/nite because I got a Grazie special, I can't complain. hotel was marvelous.

Jackpot! GG Got A Palazzo Room Upgrade

My friend and I checked in around noon and included a $20 bill with our credit card. The agent asked if we needed change but we told him that was for him. We asked for twin beds and a room as nice as possible.

We did receive a room with twin beds for the two nights we stayed there, this would have cost $30 per night so we did save some money. However, although this was technically an upgrade it was the same room type and no view was offered. We were on the 42nd floor.

Jackpot! Jon Got A Palazzo Room Upgrade

I had booked four nights at the Venetian for Labor Day Weekend Thurs-Mon. I booked the cheapest room I could find on the Venetian website which only included 1 king size bed and a couch pullout.

This was my first time trying the "sandwich". Since it was Labor Day weekend and were staying 4 nights instead of my normal 2 nights weekend in Vegas, I decided to play it safe. We arrived at the Venetian at about 2pm on Thursday.

I walked up to the next available clerk, a woman in her mid twenties early thirties. I handed her the sandwich with a $50 folded in half between my ID and credit card and asked if there were any complimentary upgrades available. She was sly about taking the sandwich and put the $50 in a hidden corner of her desk while saying she would check. I mentioned that I needed something with two queens.

We conversed for a little until I asked her if she could give me a Rialto Suite for me or something nicer as we were also there for a birthday celebration. After a few seconds of typing, she informed me the Rialtos were "locked out" for the weekend. But she would be able to give me either a renovated suite in the Venezia Tower or something in the Palazzo. I immediately opted for the Palazzo since I've stayed at both hotels and I feel the Palazzo is a small step above the Venetian. She then offered me the choice of the 22nd floor with strip view or 46th floor with strip view. She informed me that the 22nd would offer a closer view of the strip, but I decided to take the 46th thinking higher was more "ballin". This ended up being a little annoying since there were so many elevator stops to get to and from our suite. But the view at night was AMAZING.

She also gave me a small coupon book with a line pass for LAVO, and a discount at Dos Caminos (where they ended up comping our entire $160 meal after we mentioned that our order was messed up). We were given 5 room keys, no questions asked, and a 3pm check out time for in case we "partied too hard Sunday night", which we did.

Before giving me my paperwork, she mentioned that she matched my Saturday night rate to my Friday night rate. At the time, I thought that she just moved things around to make the upgrade transparent to my invoice. Today I check my e-mail after checking out and realize she actually lowered my Saturday night rate by $60.

As I took my paperwork and we began to walk towards the Palazzo, she asked me "Is this for me to keep?" referring to the $50. I supposed I could have said no, but of course I answered with a smiling "Yes. Thanks for your help."

In all, the $50 I tipped actually ended up saving me $10 overall on the hotel and got us the upgrade we wanted. I will definitely be using this trick again next time!

Jackpot! MiamitoLasVegas Got A Palazzo Room Upgrade

Arrived on a Thursday at 7:00 p.m for a 4-night stay with my wife. Only waited for one person ahead of us, and was directed to the next available clerk, a female about upper 20s. Placed the sandwich with $50 on the counter, told her I was there with my wife for our 10th anniversary and my 40th birthday (both true) and asked if there were any complimentary upgrades available. I also mentioned that I heard great things about the Siena suites and asked if one of those would be possible (didn't expect to get one, but I figured I'd shoot high). She went back to "speak with the manager" and when she came back she said that they were very booked, that they were able to find a Siena suite but that it would be $125 per night. I responded that I was looking for something complimentary, and she said that the only thing she could offer complimentary was a high floor strip view. For $20 I would have been fine, but for $50 I was looking for more. So I switched gears and asked about the resort package, which includes passports to the Canyon Ranch spa, which my wife and I both wanted. She started into an explanation of what is included in the resort package and how much it costs (it would have been a total of $240 for the two of us), when she looked down again at the sandwich (still sitting on the counter) and I could tell she suddenly realized that it was $50 and not $20. Her tone suddenly changed, and she quickly mentioned that she thought she could include some of the amenities in the resort package. She went to the back and returned with two spa passes, two admissions to the wax museum, $15 slot credit and two $20 coupons for Palazzo/Venetian restaurants. I figured I would press my luck and explained that my wife and I were looking for spa passes for each of us for three days so we were hoping to get six passes total. She said no problem and returned with all six. So, in the end, for a $50 tip we received an upgraded room, $240 worth of spa passes, two museum admissions, $40 in restaurant coupons (which we used) and $15 in slot credits.