Palazzo Hotel Room Upgrades

Jackpot! Joey Got A Palazzo Room Upgrade

We came in around 5pm on Thurs evening, and it was pretty busy, so I didn't get to choose a clerk. We got a young cute girl in the early-mid 20s. At first I just asked if there were any complimentary upgrades (queen beds instead of our king)..had my $50 sandwich...she says they are fully booked. I don't think she noticed, so I said it's we're here for a bachelorette party (true), pointed at the bride, she smiled...i pushed the sandwich closer...she noticed and took it, said thanks and asked me if I needed change. I said no, and kept smiling. We small talked and she said next time book the queens just in case I get stuck w/ the king. We got into the room--2 queens and amazing view of the strip...well worth it. And our one room still got 5 of us the $20 rate for the spa! I'll def use this again...

Jackpot! Angela Got A Palazzo Room Upgrade

No choice for clerk. This woman hooked us up with a Palazzo suite w/view! It was late afternoon on a Saturday. I just handed her the $20 sandwich and started talking about it being my birthday... she took care of the rest :)

Jackpot! Marc Got A Palazzo Room Upgrade

Check-in at 2:00pm. Tried the sandwich trick with a $50. Told her it was our 25th wedding anniversary (which was true) and asked if there was anything she could do for us. She told me she would gladly give us the deluxe view and that was all. She even gave back the money after I asked again. She told us they were having a spcial upgrade to a larger suite for an extra $50/nite. I finally agreed because it was our anniversary, and then she couldn't find any available. We got the standard suite with deluxe view on the 39th floor. It was all we needed. The room was spacious and clean. Since I was only paying $129/nite because I got a Grazie special, I can't complain. hotel was marvelous.

Jackpot! GG Got A Palazzo Room Upgrade

My friend and I checked in around noon and included a $20 bill with our credit card. The agent asked if we needed change but we told him that was for him. We asked for twin beds and a room as nice as possible.

We did receive a room with twin beds for the two nights we stayed there, this would have cost $30 per night so we did save some money. However, although this was technically an upgrade it was the same room type and no view was offered. We were on the 42nd floor.

Jackpot! Jon Got A Palazzo Room Upgrade

I had booked four nights at the Venetian for Labor Day Weekend Thurs-Mon. I booked the cheapest room I could find on the Venetian website which only included 1 king size bed and a couch pullout.

This was my first time trying the "sandwich". Since it was Labor Day weekend and were staying 4 nights instead of my normal 2 nights weekend in Vegas, I decided to play it safe. We arrived at the Venetian at about 2pm on Thursday.

I walked up to the next available clerk, a woman in her mid twenties early thirties. I handed her the sandwich with a $50 folded in half between my ID and credit card and asked if there were any complimentary upgrades available. She was sly about taking the sandwich and put the $50 in a hidden corner of her desk while saying she would check. I mentioned that I needed something with two queens.

We conversed for a little until I asked her if she could give me a Rialto Suite for me or something nicer as we were also there for a birthday celebration. After a few seconds of typing, she informed me the Rialtos were "locked out" for the weekend. But she would be able to give me either a renovated suite in the Venezia Tower or something in the Palazzo. I immediately opted for the Palazzo since I've stayed at both hotels and I feel the Palazzo is a small step above the Venetian. She then offered me the choice of the 22nd floor with strip view or 46th floor with strip view. She informed me that the 22nd would offer a closer view of the strip, but I decided to take the 46th thinking higher was more "ballin". This ended up being a little annoying since there were so many elevator stops to get to and from our suite. But the view at night was AMAZING.

She also gave me a small coupon book with a line pass for LAVO, and a discount at Dos Caminos (where they ended up comping our entire $160 meal after we mentioned that our order was messed up). We were given 5 room keys, no questions asked, and a 3pm check out time for in case we "partied too hard Sunday night", which we did.

Before giving me my paperwork, she mentioned that she matched my Saturday night rate to my Friday night rate. At the time, I thought that she just moved things around to make the upgrade transparent to my invoice. Today I check my e-mail after checking out and realize she actually lowered my Saturday night rate by $60.

As I took my paperwork and we began to walk towards the Palazzo, she asked me "Is this for me to keep?" referring to the $50. I supposed I could have said no, but of course I answered with a smiling "Yes. Thanks for your help."

In all, the $50 I tipped actually ended up saving me $10 overall on the hotel and got us the upgrade we wanted. I will definitely be using this trick again next time!

Jackpot! MiamitoLasVegas Got A Palazzo Room Upgrade

Arrived on a Thursday at 7:00 p.m for a 4-night stay with my wife. Only waited for one person ahead of us, and was directed to the next available clerk, a female about upper 20s. Placed the sandwich with $50 on the counter, told her I was there with my wife for our 10th anniversary and my 40th birthday (both true) and asked if there were any complimentary upgrades available. I also mentioned that I heard great things about the Siena suites and asked if one of those would be possible (didn't expect to get one, but I figured I'd shoot high). She went back to "speak with the manager" and when she came back she said that they were very booked, that they were able to find a Siena suite but that it would be $125 per night. I responded that I was looking for something complimentary, and she said that the only thing she could offer complimentary was a high floor strip view. For $20 I would have been fine, but for $50 I was looking for more. So I switched gears and asked about the resort package, which includes passports to the Canyon Ranch spa, which my wife and I both wanted. She started into an explanation of what is included in the resort package and how much it costs (it would have been a total of $240 for the two of us), when she looked down again at the sandwich (still sitting on the counter) and I could tell she suddenly realized that it was $50 and not $20. Her tone suddenly changed, and she quickly mentioned that she thought she could include some of the amenities in the resort package. She went to the back and returned with two spa passes, two admissions to the wax museum, $15 slot credit and two $20 coupons for Palazzo/Venetian restaurants. I figured I would press my luck and explained that my wife and I were looking for spa passes for each of us for three days so we were hoping to get six passes total. She said no problem and returned with all six. So, in the end, for a $50 tip we received an upgraded room, $240 worth of spa passes, two museum admissions, $40 in restaurant coupons (which we used) and $15 in slot credits.

No Dice For didntgetanupgrade at Palazzo...

i got in line at the front desk (a lot of people) and i get up to meet the woman checking us in i handed her my ID and CC when she saw the money she immediatly handed it back to me and said se would see what she could do finally we just get the room we booked and it has a stain on the door, left over socks, card on the floor and the automatic curtains don't work its not a bad plan to do this but you got to do it when they're not so busy

Jackpot! Danny Got A Palazzo Room Upgrade

Had discounted rates at $99/night on weekends and had reserved a king suite. Handed with the sandwich and asked if i can get a room with a view. I then asked for 2 beds. "No Problem" he said. The desk was busy and people on both sides of us could hear our conversation. After a few minutes he told me the different rooms they had available and pretty much let me choose. Got a nice view of both Palazzo and Venetian pools on the 40th floor near the north end of the building.

Jackpot! bigempty Got A Palazzo Room Upgrade

This was my 2nd attempt at the tip. My first time was also a success at the Bellagio. I was not able to choose the front desk clerk, there was a kind host directing check-in lineup. I was lucky enough to get a young female to help with my upgrade. Saved $50/night by simply asking, "Do you have any complimentary upgrades?", and she left for about 5 mins to get approval from the manager.

Jackpot! Jessica Got A Palazzo Room Upgrade

Worked well. At first, the checkin clerk declined the tip as there were ample people around. We kept the cash close by and when others moved, she took the sandwich