10 Reports From the Orleans Hotel Front Desk
Recent Room Upgrades: 0% (0/0)'All Time' Upgrades: 30% (3/10)
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- Room Booked: King nonsmoking
- Room Upgrade:
- Hotel Clerk: female / 31
- Check-In: 2009-02-15
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I offered the sandwich with a $20 to the pleasant clerk. I asked for any available upgrades (with a smile, of course) She took the sandwich, said thank you, but there were no upgrades available at this time and gave the 20 back. She was very nice about it. I am sure that they were very full as it was President's Day weekend and many had Monday off. There was also a slot tournament scheduled there for that week.
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- Room Booked: King smoking
- Room Upgrade: Suite
- Hotel Clerk: female / 25
- Check-In: 2008-12-25
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While checking in, grinned sort of goofily and asked, "I got SO lost coming here (from Downtown); I ended up on 95 going I don't know where. Idon't suppose there's any chance of an upgrade?".
She responded, "This is your lucky day - we're upgrading ALL our one-night guests to suites!".
But I did tip after the fact, in gratitude - just not TO get the upgrade.
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- Room Booked: Standard 2 Queens
- Room Upgrade: Same Room - High Floor Strip View
- Hotel Clerk: male / 25
- Check-In: 2008-09-04
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Tried getting a suite at the Orleans for a four night stay from a Thurs to Mon. hotel wasn't that busy so I figured our chances we're 50/50. Tried to better my odds by using a $50 instead of a $20. Clerk was a girl in her late 20's. I gave her my credit card and ID and asked her if any comp. suite upgrades were available. I told her that her generosity would not go un-noticed as I tapped a $50 bill on the counter in front of her. She knew what I was up to and asked a manager. Came back and said the best she could do was $100 extra per night for the suite. I declined and got a regular standard room. The standard rooms are fairly nice for the Orleans and I didn't figure the suite was worth an additional $400.
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- Room Booked: Standard King
- Room Upgrade:
- Hotel Clerk: female / 18
- Check-In: 2008-08-08
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Husband jokingly said, "I know you're very busy and booked pretty tight, but is there any chance I could bribe you for an upgrade?" The front desk clerk just said politely that she could check and see what the cost would be for an upgrade. My husband told her no thanks, that our room would be fine. She told him that there is always an extra charge for any type of upgrade. She said they don't do complimentary upgrades.
She was nice about it, and did give us a room on the 10th floor with a strip view.
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- Room Booked: Standard 2 Queen
- Room Upgrade: Nothing
- Hotel Clerk: female / 25
- Check-In: 2008-07-09
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Got 2 rooms with staggard checking on the 9th and 11th.. I did the $20 process asked for a suite upgrade.. was told it would be anothe $100 a night.. I passed.. the girL KEPT THE $20!!.. I thought wow.. nice job.. (sic) I did not say anything.. Got to the room after a long all day flight.. it smelled like a 30 year old cigar had just been put out.. I requested a non-smoking room change, got it of course.. the beds are hard as rocks, we could not sleep.. only rested.. by the end of a week, we were so tired that the trip was basically a waste..
Everywhere you go there, it's expensive.. the buffet was average at best, service was genneraly terrible..
Poker room was full of $$ backed local pros waiting in prey for the green visitor.. though I did alright, it was hard...
My post is consistant with the others.. I did have a talk with the asst manager about this before I departed She was very supportive and waived some fees for the trouble..
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- Room Booked: a room with a strip view
- Room Upgrade: Not a lot.
- Hotel Clerk: male / 18
- Check-In: 2007-09-25
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The Orleans is one hotel we will NEVER visit again. The clerk had a very bad manor about him. I tried the $20.00 tip and he just pushed it back. I thoght oh well no big deal. The room sucked.The bed was hard as a rock. The water in the bathroom had very little force.
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- Room Booked: King Non Smoking on a high floor with a strip view
- Room Upgrade: Nothing
- Hotel Clerk: male / 25
- Check-In: 2007-09-03
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I let the clerk know that I was there for my 10 year anniversary with my wife and asked for a possible upgrade and the clerk was unable to find anything available. He did give me my $20 back.
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- Room Booked: 2 deluxe standard rooms
- Room Upgrade:
- Hotel Clerk: male / 18
- Check-In: 2007-08-12
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Got there about 1:30PM. Check-in line was about half an hour long. Handed 2 twenties between driver's license and credit card and asked if complimentary upgrades were available for the rooms. Clerk didn't even check and said our suites are all booked up. Clerk handed back the twenties.
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- Room Booked: Standard
- Room Upgrade: Upper Level Strip View
- Hotel Clerk: female / 31
- Check-In: 2007-05-25
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Worked like a charm. I folded the $20 between license and credit card, slightly stuck out the side of the cards so you could see the number 20 on the bill. She immediately noticed the $20, smiled and said let's see what we have for you. She put me on one of the upper floors with a strip view and gave me a VIP card to go in front of the long food lines (that was worth it in itself).
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- Room Booked: Deluxe Double Room
- Room Upgrade: Room High Level Strip View
- Hotel Clerk: female / 36
- Check-In: 2007-04-29
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I booked a package direct on the Orleans Internet Site. At check in, despite my husband told me 'gives her 20', I thought it was not necessary to tip because we didn't need really a suite BUT when we arrive in our room on the second floor, not only the smell of smoke was horrible but our view was a wall ! We arrived from Europe, we didn't want to see a wall during 5 nights ! 10 seconds later I'm back at the reception with 20$ under my roomkey, and I asked for something better. Before she remarks my note, there was 'really nothing else', it exists 'no smokingroom on the strip', 'no king size bed available'..... Suddenly she remarked the 20's and magically a king size bed room was available and a smoking room with view on the strip appaeared !! Wonderful isn't it ??
The week after we had to go at MGM, and there my tip was already ready at checkin !
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