117 Reports From the Mirage Hotel Front Desk
Recent Room Upgrades: 100% (1/1)'All Time' Upgrades: 91% (106/117)
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- Room Booked: Standard Room
- Room Upgrade: Deluxe Tower Room
- Hotel Clerk: Female / 18
- Check-In: 2011-09-05
- Booked at: Travelocity
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Jackpot! Ashley Davis Got A Mirage Room Upgrade Booked Via Travelocity
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We arrived at the Mirage about 10am. There were lines, but not terribly long ones. We tried checking in at that time, did the sandwich trick, and asked very politely "we were wondering if you could check and see if there are any complimentary room upgrades available?" She was a very nice younger lady, and she said she would be very happy to do that for us. She explained the rooms were full now, but gave us a card to redeem at the express check in line in "2 or 3 hours." We were thrilled. I mentioned it was my birthday, after the fact, and they threw in free champagne. We booked a standard room, and ended up with a tower deluxe room, overlooking the strip and the volcano. We were on the top floor, 30th, with private elevators, and a jet tub with his and her sinks, and a flat screen TV. Best 20 dollars spent in Vegas!!
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- Room Booked: Standard
- Room Upgrade: Tower suite, 25th floor
- Hotel Clerk: Female / 25
- Check-In: 2011-08-08
- Booked at: Orbitz
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Jackpot! Pam H Got A Mirage Room Upgrade Booked Via Orbitz
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Our flight landed at 9:30 am. We tried to check in right away but were told to wait until 11:00. After reading the tips posted here we put a $20.00 between the credit card and the drivers license presented at check in and asked if there were any complimentary upgrades? I have no idea when she actually took the $20 but it casually disappeared and we were given a top floor corner room suite overlooking the volcano! Hot tub and all! We also told the attendant checking us in that it was our 20 year anniversary (which was the truth) and we returned to our room later that evening to a bottle of champagne on ice! Amazing. I was skeptical and didn't think it would work. I was wrong. It can't hurt to try!
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- Room Booked: Std room thru MLife floor 1-9
- Room Upgrade: Suite D26
- Hotel Clerk: Female / 18
- Check-In: 2011-07-03
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Jackpot! Kevin Got A Mirage Room Upgrade
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We got to Mirage early and checked bags. Around 11:30 we got in line, gave the young lady the 20 dollar sandwich. She spent 15 minutes securing us the double queen suite room on D, and we were good to go.
It was Sunday, and we asked her what she could to to upgrade us.
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- Room Booked: Deluxe Room
- Room Upgrade: Tower Deluxe Room
- Hotel Clerk: Female / 25
- Check-In: 2011-07-03
- Booked at: Hotels.com
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Jackpot! Jennifer Got A Mirage Room Upgrade Booked Via Hotels.com
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My husband and I arrived at the Mirage about 6pm on a Sunday. It was our first time in Vegas and we were their on our honeymoon so I decided to see if the tip trick worked. When it was our turn to check in I handed the girl $20 sandwiched between my id and credit card and explained that we were there on our honeymoon and were their any complimentary upgrades available. She said that she could upgrade us to a Tower Room which is on the 25th floor. The 24th and 25th floors have their own elevators which is nice.
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- Room Booked: Standard
- Room Upgrade: Tower Deluxe
- Hotel Clerk: Female / 18
- Check-In: 2010-12-18
- Booked at: Hotwire
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Jackpot! RS Got A Mirage Room Upgrade Booked Via Hotwire
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We are a family of four. I had booked a 4 star hotel through Hotwire, which turned out to be Mirage. I was positive that I would be given a low room overlooking the casino/lobby roof. So I drove in a bit early at around 1:30 p.m. Since I had a got a sweet deal on Hotwire, I was willing to pay a bit extra. I waited for a early 20'ish female who seemed a bit cheerful when compared to the rest of them. When asked for my card and ID, I gave her the sandwich and ensured that she could see both the $20 Bills. I told her it was our anniversary and if we could get a complimentary upgrade. She said sure, put the 40 in her pocket right away.
THE RESULT: She was willing to give a Jacuizzi king bed suite. But since I needed 2 queen beds, she gave me a tower suite on 27'th floor. The room was nice, wonderful strip view, spa jet tub, free internet and freee passes to the habitat :) Overall I was quite happy with the deal!
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- Room Booked: regular room request king size bed
- Room Upgrade: Tower Deluxe Suite
- Hotel Clerk: Male / 36
- Check-In: 2010-11-25
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Jackpot! Jono Got A Mirage Room Upgrade
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Checked in around 3PM on Thanksgiving Day - asked the middle aged male clerk if any complimentary upgrades to a Tower Deluxe Room were available - he took my $20 and said it shouldn't be a problem, and it wasn't!
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- Room Booked: Standard
- Room Upgrade: Standard w/ View
- Hotel Clerk: Female / 18
- Check-In: 2010-10-30
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Jackpot! Monique Got A Mirage Room Upgrade
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It was about 3pm on a Saturday, not a long line at all, all clerks were female. Put the $20 between my CC & license, asked if there were any complementary upgrades. She said yes, she could upgrade us to a tower suite, but we needed 2 beds, so we had to settle for a standard room with a view. Next time I'll make sure we only need 1 bed to get the most band for our buck.
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- Room Booked: Booked regular room
- Room Upgrade: Tower Deluxe
- Hotel Clerk: Female / 18
- Check-In: 2010-09-19
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Jackpot! Eric Got A Mirage Room Upgrade
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I got to the Morage at about 2:00 pm on a SUnday. Most all the clerks were young women and there was almost no wait. Walked up to first open clerk, smiled, and was friendly to her. Gave her a twenty with my ID and credit card and asked if she had and complimentary upgrades available. She said she would see what she could do. She gave us a tower deluxe room with a strip view. I had booked a regular room with a strip view. I think the pool view is actually the best view though after staying there now. The tower deluxe room has a bigger bathroom and keyed elevators that go straight to the 24th and 25 floors which is really nice. When we got back to our room after our first evening there was chilled sparkling wine on ice waiting for us too. Overall it was well worth a twenty.
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- Room Booked: Deluxe room (standard)
- Room Upgrade: Towever Deluxe with premium view
- Hotel Clerk: Female / 25
- Check-In: 2010-06-15
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Jackpot! Michel Got A Mirage Room Upgrade
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Checked in around 11am and selected the first available clerk (there was no line). Handed the $20 sandwiched for each room booked (we had a total of 3 room). Asked if it was possible to get a tower deluxe room, possibly facing the pool (best views). She said that it shouldn't be a problem but had to come back in about 3 hours as the rooms were no ready. That was fine by me! Ended up getting the rooms on the 25th floor. 1 facing the volcano and 2 facing the pool, all with amazing strip views.
This was the second time doing this at the Mirage and it worked last time as well.
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- Room Booked: Deluxe suite
- Room Upgrade: Tower deluxe suite
- Hotel Clerk: Female / 18
- Check-In: 2010-04-28
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Jackpot! Alison Got A Mirage Room Upgrade
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We arrived around 11am and checked in with the only clerk available. It was a young women who was in her 20s and I handed her my ID, credit card, and $20 bill and asked if there were any availabe upgrades. She took the 20 placed it next to the keyboard said she would check, made a call and upgraded us to the 24 th floor. I told he we were celebrating our anniversary and she had a bottle of champaign delivered to our room. The room had a nice view of the pool and a view of the strip. Well worth the 20.
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- Room Booked: A deluxe room
- Room Upgrade: Strip View Room on teh 21st floor
- Hotel Clerk: Female / 25
- Check-In: 2010-03-18
- Booked at: Expedia
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Jackpot! Tracey Got A Mirage Room Upgrade Booked Via Expedia
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The check in lines were failry long - so we jsut picked the shortest - all teh clerks were female. I put my $20 in my passprt with my credit card and passed her the info when she asked for id. I then asked if there were any rooms available as high up as we could get and with a strip view. She said we would have to wait until 3:00 to get into that room as it wasn't ready yet - we were okay with that since it was only 11:00.
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- Room Booked: Standard
- Room Upgrade: Top Floor one bedroom swt
- Hotel Clerk: Female / 25
- Check-In: 2010-02-17
- Booked at: Hotels.com
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Jackpot! Kevin Wood Got A Mirage Room Upgrade Booked Via Hotels.com
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Read about it on this site so we decided to try.
Booked two rooms one for kids one for us. Five nights. Checked in at 2:00 pm on a Wednesday, Gave the clerk $40 dollars, $20 for each room. Told her we were meeting a couple of families for a get together and if they had a corner room with a little more space for gatherings that would be nice. She put money on counter in plain veiw. typed into computer a little then picked up phone and called manager. I didn't hear what she asked but I could hear him say "no we have none avalible" she said "but I have one on my screen" she hung up and finished. I figured we struck out.I asked if both rooms where up graded and she said "no the one room I upgraded is to nice" Turns out the room was on the top floor, HUGE one bedroom, with living room, dining room, Bar area, and over looking the volcano. AT CHECK OUT they tried to charge me $90 a night for the upgrade. I told the clerk I asked for "Complimentry upgrade" and was not going to pay. she called the manager and he said to look in the file for hard copy. She did and came back and said "I guess you are ok, I can't find anything that you signed for an upgraded room." Not sure what that was all about if it was a ploy or not but we sure where happy.
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- Room Booked: Basic
- Room Upgrade: Tower Deluxe
- Hotel Clerk: Female / 25
- Check-In: 2010-01-24
- Booked at: Orbitz
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Jackpot! Brian & Heather Got A Mirage Room Upgrade Booked Via Orbitz
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Arrived about 10 am and checked our bags out front and decided to try and check in anyway so we could go out and not have to worry about it later. Several guests were waiting in the check-out line so we went to the Invited Guests desk. I had been practicing in my mind for a week and had the "sandwich" ready. I smiled, presented the sandwich and explained it was our first time in Vegas for our 10th anniversary and asked if there was anything she could so to make it more memorable (both true...it is the trip for the anniversary...although is was a couple of months ago, I just couldn't take the time from work)
She laid the $20 on the keyboard and in less than 30 seconds said "How is a Tower Deluxe room with a strip view?" I thanked her quite sincerely and she explained our room wouldn't be ready until about 1pm and they could give us a call when it was finished. Most excellent.
The room was fantastic! We had to show our room keys to get to the elevator after a certain time of evening. The view was overlooking the atrium and volcano & strip.
We went out to dinner and came back to change, my wife squealed - "Did you do this?!!" I was in the bathroom and had no idea how to answer because I couldn't see what she was talking about. Could it be a trap? I came back out to see champagne service and a small bit of fresh fruit waiting for our return. Wow!
The room was very nice, quite classy for the average hotel room we're used to. The pillows don't match up to the hype I've read online, we both found them quite uncomfortable.
Otherwise, we tried the maid-tip-toiletries-upgrade thing - off the bat I drew a cut little picture and put $5 on it for her. Nada. Tried it the second day, just in case. Nothing. Third day we put the Privacy Please sign on the door and saved our money.
The sandwich worked perfectly! I would try it again without a doubt, It may or may not have been the $20 bill but it doesn't matter. I was a fantastic time and the room & champagne service were much more than we ever expected when we decided to take this little vacation.
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- Room Booked: Standard Deluxe
- Room Upgrade: We didn't get an upgrade
- Hotel Clerk: Female / 18
- Check-In: 2009-10-02
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No Dice For Packer at Mirage...
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We arrived at the hotel approx 9pm on the Friday night. There was no queue for the check in desk and not many people around. I approached a female clerk with a smile. When asked for ID I passed over the sandwich and mentioned that I had emailed ahead requesting a high level floor if possible. I asked if there were any high level rooms available and passed over the sandwich with the $20 clearly protruding. The clerk took the ID details and after some typing handed back the ID & CC including the $20. We were assigned a 11th floor room overlooking the reception roof (not the best of views at all and not even half way up the hotel). Safe to say that the sandwich trick didn't work. I friend of mine also tried and had no luck. As the clerk didn't even acknowlege the $20 I would hesitate to try this again. Aside from the tip not working, the hotel was superb and we will definately stay there again soon (hopefully). I would advise staying clear of the Deli though - it was expensive and not very nice.
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- Room Booked: Standard
- Room Upgrade: Tower Deluxe
- Hotel Clerk: Female / 25
- Check-In: 2009-09-27
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Jackpot! Kukalaka Got A Mirage Room Upgrade
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We arrived at The Mirage about 8:00 pm on a Sunday night. There was almost no line for check in and before I could get the sandwich ready we were called to the next clerk, who was extremely nice. She asked for credit card and ID so I handed it over with a $20 bill folded in half on top of the 2 cards. I just asked if there were any comp upgrades available and she said she would check. She laid the $20 to the right of her terminal in plain view. After a minute of the obligatory typing and a quick phone call (which I think was staged to extend same drama, as I could barely hear what she was saying to the party on the other end of the phone despite the fact she was 5 feet away from me) she informed us that we had been upgraded to a Tower Deluxe Room on the 25th floor with a Volcano view with Wynn/Encore and The Venetian right across the way. Great room, great bathroom and great hotel. Will stay again at The Mirage!!
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- Room Booked: Standard
- Room Upgrade: Strip View on 24th floor
- Hotel Clerk: Female / 18
- Check-In: 2009-09-26
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Jackpot! Eric Got A Mirage Room Upgrade
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My wife and I walked in with another couple and the other couple immediately got in line to check in. My wife and I kind of stood back so that we could see who we might want to approach.
A gentleman came up to us and stated that there were more check in lines further down that had no lines. I choose the youngest female and checked in. This clery was very personable and it worked like a charm.
I gave her my ID and CC with the $20 between and asked for any upgrades. I went to explain that it was our 10th anniversary and our first trip to Vegas. She immediately pocketed the money and gave us a room on the 24th floor. She also provided us with Champaign that night and free drinks and admission to a few different night clubs.
Best $20 I ever spent and plan to do it again my nex trip.
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- Room Booked: Regular Deluxe Room
- Room Upgrade: Tower Deluxe
- Hotel Clerk: Female / 18
- Check-In: 2009-09-21
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Jackpot! Joe Got A Mirage Room Upgrade
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I booked this hotel through an offer I got from them via email for $45/night. The internet rate was $129/night, so this was a great deal. I decided to do a $50 tip sandwich since I was getting the room at such a great rate. The gal at check-in was very nice, and when she was the tip, instantly got on the phone and then was able to upgrade me to a Tower Deluxe room on the 25th floor overlooking the Strip (south view) and the awesome pools. Love the Mirage!
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- Room Booked: renovated room package
- Room Upgrade: tower suite 25th floor
- Hotel Clerk: Female / 18
- Check-In: 2009-09-07
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Jackpot! Sara Benson Got A Mirage Room Upgrade
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I did not target anyone. I picked a short line. It was about 1 pm. I politely asked if a room on a high floor was available. She made a call and then told me one was ready in the tower suite on the 25th floor.
I did mention our (real) anniversary, and she said cahmpagen would be sent. Also, she offered two free spa passes and a line pass. We were thrilled!
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- Room Booked: Basic Room
- Room Upgrade: Tower Deluxe with Pool View on the 29th Floor
- Hotel Clerk: Female / 18
- Check-In: 2009-08-15
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Jackpot! David Got A Mirage Room Upgrade
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Checked at 8 PM. Really wanted a suite so I put $100 in 5 Bills of $20 in my passport. I gave the passport and CC to a female clerk and asked if there was any complimentary upgrade available. When she saw the cash you could see on her face that she's used to it and knew what I meant.
She put the cash in plain view and told me that she would look if anything was available. The problem is she didn't know exactly how much I was giving to her because she could count how many $20 Bills were in my passport. She made a phone call (I think that she faked it just to please but that doesn't really matter ) and told me she could give me a Tower Deluxe room and that all suites were full. I knew that she was lying about the suites being full so I insisted telling her I had seen on the reservation page that suites were still available. She then made another (probably faked) phone call and told me that she was sorry and that a Tower Deluxe was the only thing she could upgrade me to.
I gave up and said OK for the Tower Deluxe and that's when the best part comes: because I had insisted for a suite but was only given a Tower Deluxe SHE GAVE ME BACK THE $100. The Tower Deluxe cost was twice as much as what I had originally paid ! The room was awesome with a great view of the pool and part of the Strip on the 29th floor. Only complaint was that it had connecting doors and one mornig we were awaken by the moanings of our horny neigbours for one hour !
Overall the Mirage is a great hotel I highly recommend.
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- Room Booked: standard
- Room Upgrade: Tower Deluxe
- Hotel Clerk: Female / 25
- Check-In: 2009-08-08
- Booked at: Expedia
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Jackpot! Roman Got A Mirage Room Upgrade Booked Via Expedia
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We arrived at Mirage around 1 p.m., well before 3 p.m. check-in, to find both check-in and check-out lines long. Wandered around a bit, then returned to desk around 1:30 after lines had subsided. Still, there were quite a few people at check-in. I thought this was bad news for the upgrade, as clerks might not be in best of moods and other guests would hear what was going on. Also thought having a weeklong reservation through Expedia would work against us. However, after I got in rear of line, my wife noticed that the check-out lines had recently flipped to check-in status, and those lines were just one-person deep, as opposed to the seven-person line we were in. We quietly made our way over. I had $20 sandwich prepped in pocket. Stepped right up to desk. Young lady, mid-20s, was quite friendly. She retrieved our reservation and asked for ID plus credit card. I handed them to her while asking if they happened to have any complimentary upgrades available. She got on phone and arranged it, asking if it was our anniversary. We replied that it was. After a couple of minutes, she said we'd be on the 24th floor with a view of the volcano and that there would be complimentary champagne delivered as well. It was, and the view from the south wing was amazing. All in all, a well-spent 20 bucks.
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