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Mirage Hotel Room Upgrades

How Do Vegas Insiders Get $1,000+ Room Upgrades for $20?

 
We'll tell you how to master the 'front desk tip' - AKA the '$20 sandwich trick' - to get Mirage room upgrades in Vegas for a fraction of the hotel's regular price.

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108 Reports From the Mirage Hotel Front Desk

Book Mirage Now at: Hotels.com | Expedia | Orbitz | Travelocity


Recent Room Upgrades: 100% (3/3)

'All Time' Upgrades: 90% (97/108)


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  • Room Booked: Deluxe room (standard)
  • Room Upgrade: Towever Deluxe with premium view
  • Hotel Clerk: Female / 25
  • Check-In: 2010-06-15

Jackpot! Michel Got A Mirage Room Upgrade

 
 

Checked in around 11am and selected the first available clerk (there was no line). Handed the $20 sandwiched for each room booked (we had a total of 3 room). Asked if it was possible to get a tower deluxe room, possibly facing the pool (best views). She said that it shouldn't be a problem but had to come back in about 3 hours as the rooms were no ready. That was fine by me! Ended up getting the rooms on the 25th floor. 1 facing the volcano and 2 facing the pool, all with amazing strip views.

This was the second time doing this at the Mirage and it worked last time as well.

 
   
  • Room Booked: Deluxe suite
  • Room Upgrade: Tower deluxe suite
  • Hotel Clerk: Female / 18
  • Check-In: 2010-04-28

Jackpot! Alison Got A Mirage Room Upgrade

 
 

We arrived around 11am and checked in with the only clerk available. It was a young women who was in her 20s and I handed her my ID, credit card, and $20 bill and asked if there were any availabe upgrades. She took the 20 placed it next to the keyboard said she would check, made a call and upgraded us to the 24 th floor. I told he we were celebrating our anniversary and she had a bottle of champaign delivered to our room. The room had a nice view of the pool and a view of the strip. Well worth the 20.

 
   
  • Room Booked: A deluxe room
  • Room Upgrade: Strip View Room on teh 21st floor
  • Hotel Clerk: Female / 25
  • Check-In: 2010-03-18
  • Booked at: Expedia

Jackpot! Tracey Got A Mirage Room Upgrade
Booked Via Expedia

 
 

The check in lines were failry long - so we jsut picked the shortest - all teh clerks were female. I put my $20 in my passprt with my credit card and passed her the info when she asked for id. I then asked if there were any rooms available as high up as we could get and with a strip view. She said we would have to wait until 3:00 to get into that room as it wasn't ready yet - we were okay with that since it was only 11:00.

 
   
  • Room Booked: Standard
  • Room Upgrade: Top Floor one bedroom swt
  • Hotel Clerk: Female / 25
  • Check-In: 2010-02-17
  • Booked at: Hotels.com

Jackpot! Kevin Wood Got A Mirage Room Upgrade
Booked Via Hotels.com

 
 

Read about it on this site so we decided to try.
Booked two rooms one for kids one for us. Five nights. Checked in at 2:00 pm on a Wednesday, Gave the clerk $40 dollars, $20 for each room. Told her we were meeting a couple of families for a get together and if they had a corner room with a little more space for gatherings that would be nice. She put money on counter in plain veiw. typed into computer a little then picked up phone and called manager. I didn't hear what she asked but I could hear him say "no we have none avalible" she said "but I have one on my screen" she hung up and finished. I figured we struck out.I asked if both rooms where up graded and she said "no the one room I upgraded is to nice" Turns out the room was on the top floor, HUGE one bedroom, with living room, dining room, Bar area, and over looking the volcano. AT CHECK OUT they tried to charge me $90 a night for the upgrade. I told the clerk I asked for "Complimentry upgrade" and was not going to pay. she called the manager and he said to look in the file for hard copy. She did and came back and said "I guess you are ok, I can't find anything that you signed for an upgraded room." Not sure what that was all about if it was a ploy or not but we sure where happy.

 
   
  • Room Booked: Basic
  • Room Upgrade: Tower Deluxe
  • Hotel Clerk: Female / 25
  • Check-In: 2010-01-24
  • Booked at: Orbitz

Jackpot! Brian & Heather Got A Mirage Room Upgrade
Booked Via Orbitz

 
 

Arrived about 10 am and checked our bags out front and decided to try and check in anyway so we could go out and not have to worry about it later. Several guests were waiting in the check-out line so we went to the Invited Guests desk. I had been practicing in my mind for a week and had the "sandwich" ready. I smiled, presented the sandwich and explained it was our first time in Vegas for our 10th anniversary and asked if there was anything she could so to make it more memorable (both true...it is the trip for the anniversary...although is was a couple of months ago, I just couldn't take the time from work)
She laid the $20 on the keyboard and in less than 30 seconds said "How is a Tower Deluxe room with a strip view?" I thanked her quite sincerely and she explained our room wouldn't be ready until about 1pm and they could give us a call when it was finished. Most excellent.
The room was fantastic! We had to show our room keys to get to the elevator after a certain time of evening. The view was overlooking the atrium and volcano & strip.
We went out to dinner and came back to change, my wife squealed - "Did you do this?!!" I was in the bathroom and had no idea how to answer because I couldn't see what she was talking about. Could it be a trap? I came back out to see champagne service and a small bit of fresh fruit waiting for our return. Wow!
The room was very nice, quite classy for the average hotel room we're used to. The pillows don't match up to the hype I've read online, we both found them quite uncomfortable.
Otherwise, we tried the maid-tip-toiletries-upgrade thing - off the bat I drew a cut little picture and put $5 on it for her. Nada. Tried it the second day, just in case. Nothing. Third day we put the Privacy Please sign on the door and saved our money.
The sandwich worked perfectly! I would try it again without a doubt, It may or may not have been the $20 bill but it doesn't matter. I was a fantastic time and the room & champagne service were much more than we ever expected when we decided to take this little vacation.

 
   
  • Room Booked: Standard Deluxe
  • Room Upgrade: We didn't get an upgrade
  • Hotel Clerk: Female / 18
  • Check-In: 2009-10-02

No Dice For Packer at Mirage...

 
 

We arrived at the hotel approx 9pm on the Friday night. There was no queue for the check in desk and not many people around. I approached a female clerk with a smile. When asked for ID I passed over the sandwich and mentioned that I had emailed ahead requesting a high level floor if possible. I asked if there were any high level rooms available and passed over the sandwich with the $20 clearly protruding. The clerk took the ID details and after some typing handed back the ID & CC including the $20. We were assigned a 11th floor room overlooking the reception roof (not the best of views at all and not even half way up the hotel). Safe to say that the sandwich trick didn't work. I friend of mine also tried and had no luck. As the clerk didn't even acknowlege the $20 I would hesitate to try this again. Aside from the tip not working, the hotel was superb and we will definately stay there again soon (hopefully). I would advise staying clear of the Deli though - it was expensive and not very nice.

 
   
  • Room Booked: Standard
  • Room Upgrade: Tower Deluxe
  • Hotel Clerk: Female / 25
  • Check-In: 2009-09-27

Jackpot! Kukalaka Got A Mirage Room Upgrade

 
 

We arrived at The Mirage about 8:00 pm on a Sunday night. There was almost no line for check in and before I could get the sandwich ready we were called to the next clerk, who was extremely nice. She asked for credit card and ID so I handed it over with a $20 bill folded in half on top of the 2 cards. I just asked if there were any comp upgrades available and she said she would check. She laid the $20 to the right of her terminal in plain view. After a minute of the obligatory typing and a quick phone call (which I think was staged to extend same drama, as I could barely hear what she was saying to the party on the other end of the phone despite the fact she was 5 feet away from me) she informed us that we had been upgraded to a Tower Deluxe Room on the 25th floor with a Volcano view with Wynn/Encore and The Venetian right across the way. Great room, great bathroom and great hotel. Will stay again at The Mirage!!

 
   
  • Room Booked: Standard
  • Room Upgrade: Strip View on 24th floor
  • Hotel Clerk: Female / 18
  • Check-In: 2009-09-26

Jackpot! Eric Got A Mirage Room Upgrade

 
 

My wife and I walked in with another couple and the other couple immediately got in line to check in. My wife and I kind of stood back so that we could see who we might want to approach.

A gentleman came up to us and stated that there were more check in lines further down that had no lines. I choose the youngest female and checked in. This clery was very personable and it worked like a charm.

I gave her my ID and CC with the $20 between and asked for any upgrades. I went to explain that it was our 10th anniversary and our first trip to Vegas. She immediately pocketed the money and gave us a room on the 24th floor. She also provided us with Champaign that night and free drinks and admission to a few different night clubs.

Best $20 I ever spent and plan to do it again my nex trip.

 
   
  • Room Booked: Regular Deluxe Room
  • Room Upgrade: Tower Deluxe
  • Hotel Clerk: Female / 18
  • Check-In: 2009-09-21

Jackpot! Joe Got A Mirage Room Upgrade

 
 

I booked this hotel through an offer I got from them via email for $45/night. The internet rate was $129/night, so this was a great deal. I decided to do a $50 tip sandwich since I was getting the room at such a great rate. The gal at check-in was very nice, and when she was the tip, instantly got on the phone and then was able to upgrade me to a Tower Deluxe room on the 25th floor overlooking the Strip (south view) and the awesome pools. Love the Mirage!

 
   
  • Room Booked: renovated room package
  • Room Upgrade: tower suite 25th floor
  • Hotel Clerk: Female / 18
  • Check-In: 2009-09-07

Jackpot! Sara Benson Got A Mirage Room Upgrade

 
 

I did not target anyone. I picked a short line. It was about 1 pm. I politely asked if a room on a high floor was available. She made a call and then told me one was ready in the tower suite on the 25th floor.
I did mention our (real) anniversary, and she said cahmpagen would be sent. Also, she offered two free spa passes and a line pass. We were thrilled!

 
   
  • Room Booked: Basic Room
  • Room Upgrade: Tower Deluxe with Pool View on the 29th Floor
  • Hotel Clerk: Female / 18
  • Check-In: 2009-08-15

Jackpot! David Got A Mirage Room Upgrade

 
 

Checked at 8 PM. Really wanted a suite so I put $100 in 5 Bills of $20 in my passport. I gave the passport and CC to a female clerk and asked if there was any complimentary upgrade available. When she saw the cash you could see on her face that she's used to it and knew what I meant.
She put the cash in plain view and told me that she would look if anything was available. The problem is she didn't know exactly how much I was giving to her because she could count how many $20 Bills were in my passport. She made a phone call (I think that she faked it just to please but that doesn't really matter ) and told me she could give me a Tower Deluxe room and that all suites were full. I knew that she was lying about the suites being full so I insisted telling her I had seen on the reservation page that suites were still available. She then made another (probably faked) phone call and told me that she was sorry and that a Tower Deluxe was the only thing she could upgrade me to.
I gave up and said OK for the Tower Deluxe and that's when the best part comes: because I had insisted for a suite but was only given a Tower Deluxe SHE GAVE ME BACK THE $100. The Tower Deluxe cost was twice as much as what I had originally paid ! The room was awesome with a great view of the pool and part of the Strip on the 29th floor. Only complaint was that it had connecting doors and one mornig we were awaken by the moanings of our horny neigbours for one hour !
Overall the Mirage is a great hotel I highly recommend.

 
   
  • Room Booked: standard
  • Room Upgrade: Tower Deluxe
  • Hotel Clerk: Female / 25
  • Check-In: 2009-08-08
  • Booked at: Expedia

Jackpot! Roman Got A Mirage Room Upgrade
Booked Via Expedia

 
 

We arrived at Mirage around 1 p.m., well before 3 p.m. check-in, to find both check-in and check-out lines long. Wandered around a bit, then returned to desk around 1:30 after lines had subsided. Still, there were quite a few people at check-in. I thought this was bad news for the upgrade, as clerks might not be in best of moods and other guests would hear what was going on. Also thought having a weeklong reservation through Expedia would work against us. However, after I got in rear of line, my wife noticed that the check-out lines had recently flipped to check-in status, and those lines were just one-person deep, as opposed to the seven-person line we were in. We quietly made our way over. I had $20 sandwich prepped in pocket. Stepped right up to desk. Young lady, mid-20s, was quite friendly. She retrieved our reservation and asked for ID plus credit card. I handed them to her while asking if they happened to have any complimentary upgrades available. She got on phone and arranged it, asking if it was our anniversary. We replied that it was. After a couple of minutes, she said we'd be on the 24th floor with a view of the volcano and that there would be complimentary champagne delivered as well. It was, and the view from the south wing was amazing. All in all, a well-spent 20 bucks.

 
   
  • Room Booked: Deluxe Room
  • Room Upgrade: Premium tower room - Pool/strip view
  • Hotel Clerk: Female / 25
  • Check-In: 2009-08-03
  • Booked at: Expedia

Jackpot! WYSIWYG Got A Mirage Room Upgrade
Booked Via Expedia

 
 

Michel got an upgrade! Arrived on a Monday around noon and the place was somewhat busy with each line about 3 people long. Slipped the crisp $20 between DL and CC and asked ask if we could get a premium tower room with seperate shower and "Pool view" (Didn't want to face the volcano). She let the $20 in full view and checked her computer... She found us a room on the 25th just as we asked. Elevator serves floors 24/25 only, so it was pretty fast despite the fact that only one was working for most of our stay. Thanks Mirage! And and also got a bottle of sparkling wine (Not champagne as it's not French).

 
   
  • Room Booked: Standard "cheapest" available
  • Room Upgrade: Private floor suite overlooking the strip
  • Hotel Clerk: Female / 46
  • Check-In: 2009-07-24

Jackpot! Lisa Got A Mirage Room Upgrade

 
 

Last summer we decided to try the $20 tip trick but decided to up the ante' and make it $40. There were managers training some newbies at one end of the check in counter so we went to the other end of the counter. There was a 50-ish lady, spiky red hair and glasses, very nice lady. She was a pro at this as all I did was sandwich the money between the ID and CC and asked "do you have any upgrades available, this is our first stay here". She smiled, the money dissapeared in a flash, she typed for a couple of minutes and gave us our private elevator access key and room key, smiled and told us to enjoy our stay. We're returning to Vegas in June 2010 and are staying at the Wynn this time. Hope it works again!

 
   
  • Room Booked: Travelocity deal (cheapest room they offered)
  • Room Upgrade: 17th floor looking at Wynn, TI
  • Hotel Clerk: Female / 18
  • Check-In: 2009-07-20
  • Booked at: Travelocity

Jackpot! Todd Got A Mirage Room Upgrade
Booked Via Travelocity

 
 

I chose the youngest, cutest female clerk. I walked up and started by making small talk (noticed she was from Chicago and talked about my layover there adn how I lived there when I was young). After talking a bit she asked for my id and credit card so I slipped the 20 between the two. She said "I will see what I can do." Then she asked what I was looking for. I told her since its my wife and my 5 year anniversary I was hoping for a high room with a volcano/strip view. After a long time typing, she said our room on 17th floor was the best she could do.

She also stated she would send a "gift" from the Mirage to my room as an anniversary gift. I was quite excited as I have never done this kinda thing before.

The view was not exactly what I was hoping for, as I really wanted a volcano view but what I got was nice! I was scared to get a view of dumpsters or just casino roof like some hotels give people who book the cheap rooms.

My only dissappointment was that the clerk said the "Gift" (champainge most likely) would be delievered the sometime over the 2nd or 3rd day of our trip but not the night of check in, which I was okay with. HOwever, it NEVER showed up. I never asked because I didnt want to get her in trouble or anything, but it was disappointing.

 
   
  • Room Booked: Standard
  • Room Upgrade: 25th floor tower suite
  • Hotel Clerk: Female / 18
  • Check-In: 2009-07-19

Jackpot! Sarah Got A Mirage Room Upgrade

 
 

Did not give the $20 to the front desk clerk but she did see it in my hand. I was very nice, gave her a smile and asked how she was. I told her it was our wedding anniversarry and if she had any rooms with a view, we would really appreciate it. She told us nothing would be ready for 3 hours, we said we would wait. She then told us she was putting us in a tower suite on the 25th floor with a strip view. It was incredible! I then gave her the $20 and she was thankful.

 
   
  • Room Booked: Standard Room Non Smoking
  • Room Upgrade: Tower Deluxe
  • Hotel Clerk: Male / 36
  • Check-In: 2009-07-17

Jackpot! Matt Got A Mirage Room Upgrade

 
 

I slipped a $20 between my ID and CC and asked if any high level view upgrades existed. The nice desk clerk checked and I had a room on the 25th Floor

 
   
  • Room Booked: Deluxe
  • Room Upgrade: Deluxe with a strip view
  • Hotel Clerk: Female / 18
  • Check-In: 2009-07-14

Jackpot! Mel Got A Mirage Room Upgrade

 
 

It was after 11:00 PM when we checked in and I got my sandwich ahead of time and went to the first avaiable clerk. I handed her the sandwich and she put the $20 in her pocket and said I'll see what I can do. She was going to give us a suite but it only had 1 bed and there was 4 of us. So we ended up getting a room with a view of the strip on the 23rd floor.

 
   
  • Room Booked: Standard room
  • Room Upgrade: Room with a view.
  • Hotel Clerk: Female / 25
  • Check-In: 2009-07-14

Jackpot! Krista Got A Mirage Room Upgrade

 
 

Checked in about 6:30pm, it was really busy. Handed the young woman my cc and ID with the $20 in between and said "we were really hoping for a complimentary upgrade if you have any available". She smiled and said "why yes of course, just let me check". She typed into her computer for a couple minutes, and excused herself to talk to someone else. She really tried to get us into a suite but none were available, so she got us a nice view of the strip instead. She tried to return the tip, but I insisted she keep it because she gave it a good 10-15 minutes of searching. The next day a complimentary bottle of champagne showed up in our room. The only thing that confused me is that she left the tip wide open on top of the keyboard while she searched, so I'm not sure what they're policy is on tipping and comp'ing upgrades. Guess they're not too strict?

 
   
  • Room Booked: Tower Suite
  • Room Upgrade: Penthouse Suite
  • Hotel Clerk: Female / 25
  • Check-In: 2009-07-13

Jackpot! Mary Got A Mirage Room Upgrade

 
 

After research, I knew that the tower suites were fully booked, but that the penthouse suites (which I really wanted) were not. Passed up Invited Guest check-in initially b/c the line was too long. Went to a regular clerk who had a big smile, but she seemed to be surrounded with supervisors, so went back to the IG desk. Picked the first one w/o a line before her. She seemed friendly. Gave her the "sandwich" with a big smile. She saw the $20 and brightened visibly. Asked me if I'd been to the Mirage before. Told the truth - my very first visit to NV and wanted it to be memorable. She entered some info, said that I was booked for a tower suite; I agreed but said that a penthouse suite would make my day perfect. She did some more typing, politely excused herself, and returned with the welcome info that I'd been upgraded. All it took was $20, some pleasant words, and some big smiles! Had a great stay. Would recommend the $20 trick to anyone.

 




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