MGM Grand Hotel Room Upgrades

No Dice For Sierraw at MGM Grand...

Asked if it was too early to get an upgrade on the room (by checking their reservation system the day before I thought they didn't have any suites available since they were "sold out" for the night before our arrival. She said it wasn't too early and whipped out the book showing us the options - they were all either $20 or $25 more per night. She clearly saw the $20 - I originally had it between the CC and licence but she took them one at a time so I ended up holding the 20 and one of the cards at all times. So it was in plain sight several times as we exchanged cards, etc. and there were no managers around. .(I did try to keep it somewhat hidden so that she wouldn't feel like she would get in trouble if they saw me with it.) We said we were going to stick with our original room and she did some typing. Then she said something that I didn't understand (caught the beginning which was, "We don't have any standard rooms available right now..." Then I didn't hear the rest) and my husband said, "That's really great - thank you very much!" Because they didn't have any standard rooms available and due to my husband's reaction, I assumed she'd said she could upgrade us since there were suites available right away. I signed paperwork and gave her the 20 and she said, "Oh, thank you - I'm sorry I couldn't help you guys out." (She didn't seem to really want to take it.) That's when I knew that I'd clearly misunderstood! So I tipped her and we got nothing! (By the way, what she said was that she'd get us a room with a nice view. Which it was for the most part. I'm sure there are rooms with much better views but this was nice.) I'd definitely try this again but I would search for a more promising-looking clerk. (We didn't actually have much of a choice, though - there was a manager standing there guiding you to the next clerk so you got whomever they waved you to.)

Jackpot! gongju Got A MGM Grand Room Upgrade

got a killer online special for $59.99/night from july 1st thru the 5th on a standard room. went to the line the manager told us to go to and some irrate woman cut me off and said she had been waiting in line longer, so we moved over to the other line and scowled at her. the clerk behind the counter noticed and appologized for her behavior (which was unneccessary because she was a guest and should have known better). i handed him my id, card and a $20 and asked if there were any upgrades available. he said "wow, you know how to get what you want around here!" and started typing away. he said that it would be hard with our special rate but said he would try to find us something with a better view. he gave us our key and we went to what would be a standard room and then we walked into a huge bungalow suite!!! we won a ton of money and got comped all our meals and half of our stay. for four nights in an upgraded suite, starbucks every morning, poolside drinks every day, and one breakfast buffet, we paid a whopping $108!!! great deal if you ask me:)

No Dice For Brad at MGM Grand...

I checked in at 9pm on a Wed night at the hotel because the airport check-in was closed. I asked if there were any complimentary upgrades as I handed the lady my ID, $20, and CC, and she immediately began checking before she took any of it in her hand. She said there were no bigger suites available than what I had reserved already. I pocketed my 20 and she continued with check-in very politely.

No Dice For Frank at MGM Grand...

First, the airport check in location for MGM was closed at 8pm on a Saturday night (what's up with that?). I went up to the front desk with the $20 between the DL & CC and asked about complimentary upgrades. She knew immediately what I wanted, but explained that the Police were in concert that night at the hotel and all suites were taken ("We are completely booked"). She went away for a long time and when she came back I asked for passes to Studio 54 instead (turns out they weren't actually necessary). She said no, the tickets were handled by ? department and were for "special guests" only. She was nice and seemed to try to do something for us, eventually giving us a room higher up with a partial strip view. We were there for probably 30 minutes, so my wife suggested I give her a tip. I gave her the $20, which she had placed on the counter, and as we walked away my wife said she meant to tip like $5 not the $20. The room wasn't worth the $20. Argh.

Jackpot! 3v1l Got A MGM Grand Room Upgrade

Wife couldn't believe it worked! Fantastic trip, comped meals + comped KA tickets. It's very easy to get comps in vegas - you just have to ask. They won't come to you unless you're a whale but if you're small time (1k - 3K in a weekend) just call and ask - you'll be surprised!

Jackpot! Danny Got A MGM Grand Room Upgrade

Went to check-in with the $20 around 5pm. Asked for upgrades she said hotel was completely booked and gave me the 20 back. I said okay and asked for an extra roll-away and she said she would be back. When she returned, she said I have been upgraded to MGM-grand-the-signature/"target="_blank">The Signature tower suite. Gave her back the 20.

Jackpot! Matt Got A MGM Grand Room Upgrade

Did the $20 trick at the airport check area. No problems at all, got the upgrade from a standard, not view room to a petite suite with a strip view.

Checked in around 3:45 PM Vegas time on a Thursday.

Jackpot! Catherine Kelly Got A MGM Grand Room Upgrade

I nicely asked the clerk for a room with a separate tub and he checked and upgraded me. I was also given a $25 credit for food and drinks, a pass to Studio 54 and two free drinks in the West Wing Bar. I had the twenty bewteen the license and credit card.
Having the huge jacuzzi tub made my two days there heavenly. I didn't use the shower once,lol.
Loved the pool area and the entire hotel. It's huge but thanks to the overhead signs, easy to find the pool and restaurants.

Jackpot! Chris W. Got A MGM Grand Room Upgrade

Great smooth checkin, $20 trick worked great, very nice woman at desk. Checked in at about 8:30-9:00pm on a Friday night. Got a great suite with a view, and literally one door down from the elevator!

Jackpot! minipod Got A MGM Grand Room Upgrade

I didn't want to have the same experience as in the Orleans, I gave tip on checkin asking for a high level room with strip view. The clerk seemed to be surprised but we had a nice room. She didn't ask for my Player Card despite the package's condition.

PS: I had to come later because room was not ready. At this time another clerk (who place you in the queue at the counter) tried to change the room under the pretexte that the room was not ready. I thought (it becomes paranoia) she maybe was looking for a tip?! I refused and had to wait 1 hour more but I had my room.