MGM Grand Hotel Room Upgrades

Jackpot! ILBTS Got A MGM Grand Room Upgrade

Arrived in Vegas 10 AM. Went to check in counter at LAS, presented the sandwich and asked if there were any comp upgrades available. I explained that we were on our 10th anniv. and they said they would see what they could do. The associate said that I could go to a Celeb Spa Suite either on a lower floor right now, or wait till the afternoon for one on a higher floor. After the 5+ hour flight I took the first available. Booked with Promo code at $69.00/ night, made my trip a better one thanks to this site.

No Dice For Friend at MGM Grand...

Our flight landed around 12:30 on a Monday afternoon and we checked in at the airport about 1:00. The clerk was a male in his late 20s/early 30s and was pretty nice even though he couldn't help me out. If you're staying at the MGM I would definitely recommend checking in at the airport. Though I was disappointed I did not receive a $20 upgrade, the check-in process could not have gone more smoothly.

We didn't have a car service booked ahead of time, so we paid for MGM's van service. Going from the airport to the hotel was fine. However, getting from the hotel to the airport a few days later was a nightmare. My attractive advice is to not use MGM's van service when you are trying to make a flight. The van was over forty minutes late! Granted, we left (or tried to leave) well in advance of our flight's departure and the flight ended up being delayed by four hours, but waiting for that damn van to show up added a ton of stress to the end of what had been a relaxing vacation. MGM does not run these vans directly; it's a third party service. Calls to the service to find out when our scheduled van would show up only added fuel to the the fire that already burned within my soul. For twenty minutes they kept insisting that the van was 'pulling up to the hotel.' Of course, once it arrived, it then had to pick up guests staying at Excalibur.

Also, if you join MGM's Player's Club and want comps, you need to gamble a lot. Only spending a ton of money on shows and food won't cut it!

No Dice For charlie at MGM Grand...

She said there was nothing available.

Jackpot! Intoxic8 Got A MGM Grand Room Upgrade

Handed cc and id with $20 in each set so $40 in all i asked if any comp suites were available she tapped away for a few minutes and said she was sorry but there were no more left and she handed the $40 back to us she said though that she had 2 opposite each other with a nice veiw on a high floor but thats the best she could do. we did say that we didnt want the west wing as the rooms are too small. She was very helpful and a really nice girl so we gave her $20 for trying anyway. but we were more than happy with what we got. the rooms were great and the bed was probly the most comfortable i ever slept in. when i checked out i go one nights comped room and all the meals i had in the buffet and resturants comped also. i realy enjoyed the MGM-grand/"target="_blank">MGM Grand and would go back in a second.

Jackpot! Georg Got A MGM Grand Room Upgrade

Checked in at lunchtime. Asked for a complimentary upgrade, preferably a Bungalow Suite like the one I had last time. Finishing the room took 3 more hours but I decided to go for it. Got one at the 28th floor, close to the elevator. Unfortunately without a great view (looking over Hooters and the airport).

Jackpot! ca0100000 Got A MGM Grand Room Upgrade

Clerk said best he could do was a lower floor in the west wing and tried to give us the tip back. We were happy and gave it back to him.

No Dice For Bj at MGM Grand...

Used the airport check-in when it opened at 9:00am. Handed over the "card sandwich" and asked if any complimentery upgrades were available. The dark-skinned gentleman put the cards (and cash) on his keyboard, and typed for about 30 seconds. He said there was nothing available, and handed me back my credit card with the cash underneath.
The trick may have failed because we were booked for 5 nights starting on a Saturday, and he was probably looking for a room available for the whole time.

The people next to us were trying to get two adjacent rooms with a good view (but they didn't do the trick!), and were told that there wasn't very many sets of adjacent rooms available, and that they may want to try again after 11am when more people have checked out.

Jackpot! myquealer Got A MGM Grand Room Upgrade

There was no line and I didn't have the sandwich ready when I got to the desk so I first haded my ID and then the CC and $20. I asked about upgrades and he offered a bungalow suite for $25 more a night (instead of $50), I declined. He offered a West Wing room, which is smaller than the standard room, but more recently renovated and very modern. They normally go for $25 per night more. I accepted, but was really hoping for a suite. He kept the $20 in view throughout the transaction and even held it up and thanked me for my generosity at the end.

I also stayed at South Point for two nights but didn't try it there as their standard rooms are quite large, I was only paying $30/night for the room, and I didn't see any reports here about trying it there. South Point was nice for a day to relax from the non-stop action of the strip and then catching their early free shuttle to the airport.

No Dice For Sara at MGM Grand...

Checked in at 10:30 am. Went up to the lady and slipped the 20 between my license and CC. She handed it back immedietly. Said they were very busy with some golf tournament. She was really nice so it wasnt too akward and said she would try to get a better view for us. Oh well!!

Jackpot! vivalasvegas Got A MGM Grand Room Upgrade

Also if you havent seen the Blue Man Group at the Venetian it was an excellent show. We had the Pancho seats up front.