Mandalay Bay Hotel Room Upgrades

Jackpot! Judith Got A Mandalay Bay Room Upgrade

We went to Vegas last week with our friends and I tried the sandwich trick. At first the clerk told us she could not upgrade us for free and that we were welcome to purchase a suite upgrade. I think she just said that for show, because then she said, "It looks like we've already upgraded you". She upgraded us AND our friends to suites at TheHotel. 20th floor overlooking the strip with rooms right next to each other. I will ALWAYS try the sandwich trick when I go to vegas!

Jackpot! Jerry Got A Mandalay Bay Room Upgrade

I wrapped a $20 around my credit card and license and asked if she had a room on a high floor with a view....she said yes, but could give me a Jr. suite with a view of McCarran runway...great room! My buddy also did it and got a high floor with a great strip view!!

Jackpot! Josh Got A Mandalay Bay Room Upgrade

Checked in early (about 11:30 am) and it was not too busy with about 10 clerks working. I looked for a young male clerk and found only one, though he was right in the middle in front of the manager. I waited in his line and luckily didn't get called to another line.

I gave him the $20 sandwich and asked for the complimentary upgrade. He said they couldn't do those anymore. As I looked up, I saw him doing some exaggerated winking as he said this. He said that he apologized for me having to wait to check in and he'd see what he could do. He got us a Spa Suite, which was a nice bonus.

No Dice For Richard at Mandalay Bay...

The hotel was dead, casino was empty and the restaurants dead. I checked in right away with a late 20's early 30's girl who saw the tip and when I asked said ther was nothing bus would see what she could do. I told her it was our anniversey. She turned around, did nothing and said there were no upgrades and was extremely condescending. If fact, the room was by the airport so yeah, not much s;eeping in for my vacation. Also booked a package deal with credit and half price show tickets. The telephone reservation lady knew it and said what the package was, upon check-in they refused the credit or the 2 for 1 show tickets. Mandalay Bay promos are not honest.

No Dice For Tony C at Mandalay Bay...

The front counter was manned by all females when we checked in. Got a particularly cheery Asian lady who did not appear to be new. Made small-talk, she read the hotel's notes about us being 7 months pregnant and congratulated us. I thanked her, gave her the sandwich and asked if there might be any complimentary upgrade to their 600 Spa Suite or a Strip View room.

She typed typed a lot...went to the back and came out with upgrades...but for face value. We politely declined. She kept the $20. Unsure of if I'll try that again. I'm a big fan of tipping in general, but $20 for no "service" is quite a bit.

Jackpot! Dieu Got A Mandalay Bay Room Upgrade

We handed our CC-$20-ID to a woman, and she immediately knew what to do. She started typing us away and gave us an option of a suite with pool view or mountain view. We decided to get the pool view. We got upgraded from a standard room to a suite on the 13th floor of Mandalay Bay. I also asked for extra room keys, and she was nice enough to give it without extra charge. She thanked us for the $20 tip. The suite was awesome. It comes with a jacuzzi and LCD screen in the bathroom, with very nice pool view.

No Dice For Dave from Colorado at Mandalay Bay...

The Clerk said they were very busy that weekend and stated there was nothing she could do for me. She was very pleasant and discretely slid the $20 back across the counter to me.

Jackpot! Randy Got A Mandalay Bay Room Upgrade

We arrived at the hotel in the early evening and there were no lines at the desk. Before approaching the desk I folded a $20 bill in between my ID and credit card. After the initial greeting she asked for my ID and credit card and I slipped them to her with the $20 bill and asked her if we could get a complimentary room upgrade. Her eyes lit up when she saw the bill and she slipped the bill under the shelf to hide it from others and she said she would see what she could do. She looked through the system for quite some time but also explained that while there were some nicer upgrade rooms available for that night and the next night (we were checking in on a Wednesday night and staying until Sunday) the nicer rooms were booked for the weekend... in fact they were overbooked by 7 rooms! She did go back and talk to her supervisor at least two times seeing if she could come up with something nice for us. In the end, all she could do was to find us a room on the 14th floor with a strip view which we really loved. She also suggested that we contact her the next day and she would see if conditions changed and if she could find us a nicer room she would. The next day we had a voice message on our phone saying to call the front desk. They informed us that the best thing they could find was a similar room on a higher floor but in all honesty they said the room we currently had probably had a better view. We apprciated our clerks efforts and loved the room and view we got and I'm sure it was because of offering her the tip, which we let her keep, even though we really didn't get an upgrade. We could tell she bent over backwards in trying to accomodate our request.

Jackpot! Jeff Got A Mandalay Bay Room Upgrade

Just slipped the $20 bill between license and card and he took care of the rest. hotel was pretty full so i didnt really expect a room upgrade. Also checked in early while others were waiting for their room.

Jackpot! Rachel Got A Mandalay Bay Room Upgrade

My boyfriend and I checked in at around 6:00pm with the sandwich trick and asked for the complimentary upgrade. The female clerk politely told us they are fully booked and couldn't do that and returned the $20. She then stepped aside and we thought she went to get some print out. It took her about 5 mins to come back and told us she will upgrade us to the strip view room on 62nd floor at TheHotel. We were happily accept the upgrade and tipped her back the $20. However, our room was right next to the suite with bunch of people party in their room and our room was located one floor below the Mix Lounge, where we could even hear and feel the music from upstairs. We called to complain about the noise and they said they did not have any extra rooms to relocate us, the manager promised us he will have our room change the next day. We got moved to THESuite on 29th floor the next night and we finally got a peaceful night. THESuite is nicer than the room we got the first night, which was not even a suite in the first place.