Checked in around 4:30 on a Friday. Line was long, it was pretty busy. When clerks were free, a manager was pointing to the guest to the next available clerk.
I walked up to the lady behind the counter. I said “Hi, I’m checking in” and the friendly staff member asked for my ID and Credit Card. As I was handing it to her with the $20 sandwiched between the 2 cards I said “also, I was wondering if you had any complimentary upgrades available?” She responded by saying something along the lines of “let me check for you”.
Then we proceeded with small talk: “what brings you here, etc.”. It was also my birthday, so that may have helped as to why I also got the upgrade. I also requested for a later check out, but she explicitly said there’s a charge for that.
I reserved a Run of the House room through the Luxor website, and got upgraded to a to a Tower Deluxe Room.
Handed the clerk the $20, they went in the back room and checked something and came back and said yes they did have other rooms available. We were upgraded for the 4 days we were staying in Las Vegas. All of the staff at Luxor were customer service orientated through our stay there.
Did the trick while asking for any complimentary upgrades and got a suite. Arrived about 7pm.
Arrived late night Monday, waiting in line for the next clerk.. me and my buddy go to the counter and Peter is there to help us out. We throw in a 50$ sandwich just to be on the safe side (as the tip failed for me 8 years ago at the Excalibur, didnt want to go 0/2). My buddy actually slings it without saying a word, the clerk looks back at another agent behind them on the phone and after a few keyboard strokes we were updated to the Pyramid Suite. Unfortunately we asked if they could wipe the hotel fee’s (110$US for 5 nights) and they said no.
I arrived around 6pm on Friday. The line was long so i didn’t really target anyone. When I was next I actually was on the phone and I handed the clerk my ID and my Card with a $20 in between, didn’t say one word to her, 1 minute later when I was off the phone she just stated as far as upgraded she can give me a Pyramid Suite. I took it. She then asked what the $20 was for and I replied, for the upgrade. She stated its mandatory to ask. I honestly did not think it was gonna work, glad I tried!
No target, just randomly choose one, and tell him i want to upgrade. At first, he did it for me without looking at the sandwich i made,but later i told him to look at that, and he found it and express his appreciation.
Just went to first clerk. Was friendly and asked for complimentary upgrade. She was only able to waive fee for early check in and I kindly declined and she asked me to come back in 2 hours after all rooms were cleaned. She said don’t stand in line, just come back to her. She then gave us a great upgrade.
We checked in at 7pm on Friday 11/8/13. Went up to a young Asian man, did the $20 trick asked if they had any upgrades and he said they could only upgrade us to a tower room because it was veterans weekend.
We checked in at about 11am on a Monday. The line was long so we didn’t target anyone, just went with the next available clerk. We used the sandwich trick with a 20 and asked about upgrades. I told her me and my husband were there for our 10 year anniversary (which was true). She talked to her manager and upgraded us from a regular queen to a spa suite! She even gave us back our 20.
– Which clerk did you target and why?
I was called in by a random clerk in her twenties.
– What time/day was it?
Saturday at 4:30pm.
– What did you say to get upgraded?
Upon being called up, I greeted the clerk with a warm smile and told her I was checking in. She asked me for my ID & CC and I asked \”I was wondering if you had any complimentary upgrades available\”. She saw the $20 bill and said \”Let me check that for you\”. We made small talk about the weather and she upgraded me from the most basic room to a suite with a hot tub (which we overflowed later that night, but that\’s another story).