61 Reports From the Golden Nugget Hotel Front Desk
Recent Room Upgrades: 0% (0/0)'All Time' Upgrades: 63% (38/61)
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- Room Booked: Standard South Tower
- Room Upgrade: Standard South Tower
- Hotel Clerk: female / 46
- Check-In: 2007-12-05
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No Dice For John at Golden Nugget...
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Made the $20 sandwich, displayed it discretely, and asked if there were any complimentary upgrades available. She replied she could upgrade us to the North Tower for $50 per night. I politely declined and check-in proceeded nicely. Suspect it was due to crown for NFR.
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- Room Booked: Basic
- Room Upgrade: Basic suite
- Hotel Clerk: male / 25
- Check-In: 2007-11-30
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Jackpot! AS Got A Golden Nugget Room Upgrade
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Checked in late (10PM), totally worked. Highly recommend this place, all around. So much cheaper than the strip, and very nice.
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- Room Booked: Two rooms
- Room Upgrade: Adjoining rooms - free cots - free bar fridge
- Hotel Clerk: male / 25
- Check-In: 2007-10-18
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Jackpot! Mark Got A Golden Nugget Room Upgrade
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We were a group of six with reservations for two rooms. I put two 20$ Bills (1 for each room) on the counter and asked for a complimentary upgrade to suites - knowing we wouldn't get it for a four-day stay over the weekend, but we'd be able to get something more reasonable out of it.
We got adjoining rooms with free cots and a free bar fridge. We got six room keys without having to pay the extra 20$ per person per night surcharge for having more than 2 people to a room.
The 40$ tip saved us some serious money!
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- Room Booked: standard
- Room Upgrade:
- Hotel Clerk: female / 18
- Check-In: 2007-10-15
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No Dice For gambleratheart at Golden Nugget...
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Clerk was very friendly and did not seem surpised or angry. She spent several minutes looking for an upgrade, finally asked if I was willing to wait two hours for a room to get ready. I replied no. Tne bill had been sitting on the counter and I took it back. She was still very friendly and I ended up tipping her $10 for her efforts. I'll try again, and again.
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- Room Booked: Standard
- Room Upgrade: Corner Room in newer Tower
- Hotel Clerk: female / 36
- Check-In: 2007-09-21
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Jackpot! Georg Got A Golden Nugget Room Upgrade
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Asked for any complimentary Upgrades and got a corner room in the newer tower with plenty of space.
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- Room Booked: Hotwire standard room
- Room Upgrade: Spa Suite
- Hotel Clerk: female / 25
- Check-In: 2007-09-21
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Jackpot! Kathy Got A Golden Nugget Room Upgrade
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I followed the routine and put the $20 between my credit card and driver's license. Chatted up the very nice clerk, telling her that we were celebrating our wedding anniversary. It is in September, just not that particular day. I told her I knew it was difficult since we were only staying one night. She paused, and then said, you are going to love this. We were given a Spa Suite, 1500 square feet, upstairs and downstairs, so incredible I can't believe it. These are saved for high rollers and this particular suite was Steve Wynn's personal suite when he owned the hotel. Absolutely FABULOUS!!! My husband's only comment, "Are you sure you only gave her $20?"
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- Room Booked: standard
- Room Upgrade: standard
- Hotel Clerk: female / 25
- Check-In: 2007-08-27
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No Dice For lou at Golden Nugget...
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We showed up around 10pm on a Monday. I didn't show the $20 right away cause my wife was scared we might get in trouble. So after the female Latina clerk looked for a room, she asked if we didn't mind a smoking room. I said no, we need a non-smoking room. So that's when I flashed the $20 and asked if there might be any complimentary upgrades. She checked, found a suite for only the first night out of three. I asked, no upgrades for all three nights? She said, "No, we don't give upgrades for that many nights." So I put the $20 back in my wallet. She asked if we could wait an hour while they fix up the room. We said yes, but it took friggin 2 hours before we finally got the suite. I can sorta understand, we did check in extremely late and they actually did turn away customers without a reservation. Gorgeous suite by the way, at least for one night. Definitely worth trying the $20 trick. Plasma tv, feather pillows, model home style design, a tv built into the bathroom mirror, and a real nice showerhead built in the ceiling of the shower. Checked into a standard room for the other two nights, and was given a room of the pool when we asked. $57/night 4-star from H**wire
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- Room Booked: south tower
- Room Upgrade: none
- Hotel Clerk: female / 18
- Check-In: 2007-08-23
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No Dice For Jim at Golden Nugget...
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Female was very nice. I did exactly as suggested
to no availe. She said we are not allowed to
give any complimentary upgrades and promptly
returned my 20. I was hoping for a male clerk,
but, all were female! She seemed to be a new
hire as she was asking others how to enter info
into the pc.
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- Room Booked: South Tower
- Room Upgrade: none
- Hotel Clerk: female / 25
- Check-In: 2007-08-17
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No Dice For Kate at Golden Nugget...
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Checked in around 1 p.m. on a busy Friday afternoon. We inquired if there were any comlimentary upgrades and placed the 20.00 with my husband's license and credit card. They were totally sold out so it didn't work, but we got a nice room close to the elevators. The clerk was very nice and apologized that there was nothing available and she gave us our 20.00 back.
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- Room Booked: South Tower standard
- Room Upgrade: North Tower standard
- Hotel Clerk: male / 18
- Check-In: 2007-08-02
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Jackpot! Robert Got A Golden Nugget Room Upgrade
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Worked as described. From the reviews I pretty much expected to get bumped from South to North tower, and that's what happened. Clerk was young but professional; handed him license & CC w/ $20 in between as described here and he placed it on the keyboard while he checked. After he told me he put me in the North tower I noticed the $20 was gone.
Also, I asked if there was a refrigerator in the room. There isn't, but he said they could have one brought in. I asked if there was a charge, and he said there normally is but he could waive it if the refrigerator was for "medicinal purposes". I told him yes, we must keep the "medicine" cold. That was a nice extra bonus.
The switch to the North tower is definitely worth it; the South Tower is a serious walk away from the casino and Fremont St.
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- Room Booked: South Tower standard room
- Room Upgrade: North Tower room with pool view
- Hotel Clerk: male / 25
- Check-In: 2007-07-22
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Jackpot! Richard Got A Golden Nugget Room Upgrade
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Checked in and as I handed the front desk person my drivers license, credit card and a $20 I asked if there were any complimentary upgrades. He said he could upgrade me from a South Tower room to a North Tower room with a view overlooking the pool.
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- Room Booked: South Tower Deluxe
- Room Upgrade:
- Hotel Clerk: female / 25
- Check-In: 2007-07-20
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No Dice For Kelly P at Golden Nugget...
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Checked in at the worst possible time - 2pm on Friday afternoon. Not really surprised that it didn't work. Clerk said straight away that they were fully booked and returned our $20 immediately.
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- Room Booked: Basic-South Tower
- Room Upgrade: North Tower
- Hotel Clerk: female / 25
- Check-In: 2007-07-08
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Jackpot! arktx111 Got A Golden Nugget Room Upgrade
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She upgraded me to a 8th floor North Tower room which is a lot closer. I asked her for a room with a Jacuzzi and she said she had one that was a smoking room. I took it but it was a one person Jacuzzi(not what I wanted).
The room was not impressive at all with a view of a concrete wall about 10 feet away.
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- Room Booked: Online booking standard room
- Room Upgrade: North Tower Room
- Hotel Clerk: female / 18
- Check-In: 2007-06-19
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Jackpot! CurtisK Got A Golden Nugget Room Upgrade
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The tip worked for an upgrade to the North Tower. These rooms were well appointed and nicely maintained. The North Tower is also more convenient to the Casino and Fremont Street.
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- Room Booked: Std South Tower
- Room Upgrade: North Tower
- Hotel Clerk: male / 25
- Check-In: 2007-06-17
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Jackpot! Tim & Steve Got A Golden Nugget Room Upgrade
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We asked for the availability of any FREE Upgrades-he was happy to assist. Supervisor was standing right behind him too. Had a great room - very pleased with the hotel, Staff, Service.
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- Room Booked: Standard
- Room Upgrade: North Tower bigger room
- Hotel Clerk: male / 18
- Check-In: 2007-05-26
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Jackpot! Sharon Got A Golden Nugget Room Upgrade
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Being the holiday weekend we weren't expecting to be successful but we thought we would try so we put a $20.00 bill as suggested between our credit card and ID and were upgraded to a nicer room in the north tower. He said he tried to secure us a suite but they were all booked for the holiday weekend. Will definitly try this again in the future.
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- Room Booked: standard
- Room Upgrade:
- Hotel Clerk: female / 25
- Check-In: 2007-05-25
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No Dice For anonymous at Golden Nugget...
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booked a standard room, got a standard room at south tower. got tip back.
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- Room Booked: one bed with shared bathroom
- Room Upgrade: a whole floor
- Hotel Clerk: female / 46
- Check-In: 2007-05-04
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Jackpot! Jim Bob Got A Golden Nugget Room Upgrade
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- Room Booked: Standard
- Room Upgrade:
- Hotel Clerk: female / 36
- Check-In: 2007-04-18
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No Dice For John at Golden Nugget...
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We were set to go with the $20 between the ID and Credit Card. I asked the clerk, who was very friendly, if there were any complimentary upgrades available...she said "no, we're booked except for suites" practically before she looked and saw the money - it didn't seem to make any difference anyway. I tried chatting her up a little more, and even asked again "are you sure there's nothing?" but she just good-naturedly told us there was nothing because they were so busy. My friend snatched up the $20 as soon as she said "no" which may have been a mistake - I would've liked to see what she would've done if it was still given to her...I think she saw it as she was answering and it still didn't seem to matter, though.
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- Room Booked: standard
- Room Upgrade: nothing
- Hotel Clerk: female / 31
- Check-In: 2007-02-25
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No Dice For Richard K. at Golden Nugget...
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I tried asking for the complimentary upgrade, while making it clear that there was $20.00 on the line, and was told that the hotel was fully booked. I was staying for 6 nights and I got the feeling that she wanted more cash due to the longer stay. Hence.... no luck!
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