118 Reports From the Flamingo Hotel Front Desk
Recent Room Upgrades: 72% (5/7)'All Time' Upgrades: 74% (87/118)
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- Room Booked: Deluxe
- Room Upgrade: Mini-suite
- Hotel Clerk: Female / 18
- Check-In: 2010-02-05
- Booked at: Expedia
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I got to the hotel at around 9pm. There were maybe 10 people ahead of me. There were 4 clerks in total, but 2 of them were very busy with their customers. As I got closer to the front of the line, I was a bit nervous but hopeful. I wanted to make sure to show some confidence as I asked, so I kept rehearsing the line in my head. As I got to the front, a nice young Caucasian girl in her early-mid 20's helped me. She asked for my last name, then asked for ID and credit card. As I was passing the sandwich it over, I confidently uttered the magic words, "I was wondering if you had any complimentary upgrades?". She politely said, "I'll see what I can do for you." and bam! upgraded to a Mini-suite. Thank you "A" from the Flamingo!
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- Room Booked: Standard King
- Room Upgrade: Standard 2-Queens
- Hotel Clerk: Male / 31
- Check-In: 2010-02-03
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We waited in the queue line to check in for only about 1-2 minutes while the clerks were assisting other guests. This was around 6PM. A male clerk in his early 30s, it seemed, called us to his station and asked for our information. He first informed us that the room we had booked (Standard King) was not available, and that we would be offered a similar room (Standard with 2 Queens) instead. I said that was fine, but slipped him "the $20 sandwich" and asked if any complimentary room upgrades were available. He quickly passed the $20 back to me and explained that the hotel did not, in fact, have any room upgrades available because Caesars Palace had overbooked and bought up all of the Flamingo's available suites to accompany the overbooked guests. The clerk was very detailed in his response, and it actually seemed like he would have given us the upgrade had it been available...but who knows, maybe that was his pre-planned response to anyone who tries the trick. At least he was very cordial about the whole thing. He did not make me feel embarrassed about the attempted transaction at all.
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- Room Booked: Standard
- Room Upgrade: Suite
- Hotel Clerk: Female / 25
- Check-In: 2010-01-27
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Checked in on a rainy Vegas Wednesday morning at 11:30am. Small line with several clerks working so there was no way to target any individual although I was prepared to create a small diversion and let the guest behind me go ahead should the uncooperative elderly gentlemen often noted on this site motion me forward. Fortunately my front desk clerk was a pleasant looking woman in her late 20's/early 30's with shoulder length dark hair, dark eyes and a super-sweet disposition. I kept the sandwich hidden until the very last moment as to keep a low profile to the other clerks and the eye in the sky. I was not overly chatty but attempted to be polite, friendly and prepared. To start, I handed over a print-out of my Hot Deals reservation booked directly from the Flamingo website, for their standard (Deluxe) nonsmoking room at $44 per night ($55 Friday/Saturday)for five nights. When she asked for my ID and credit card, I calmly pulled it from my blazer pocket, covering it with my hand and let her take it from me as it dangled just on the other side of the counter. And as she did I quietly and politlely asked if they were offering any complimentary upgrades. Without any facial reaction at all she set the sandwich slightly behind her keyboard and asked if I was celebrating anything. I replied that it was the wife's birthday. She tapped on her keyboard and noted that she wanted to find something that was available right then. I was offered a king nonsmoking facing the Strip or a suite facing Bally's. I asked whether there was a considerable size difference and she nodded "yes", so I took the suite. She also had a small fridge immediately sent up. She was just wonderful about the whole process. The room was not one of their GO suites but it was quite nice--seperate bedroom and large seating area, two televisions, desk area. We turned the two easy chairs towards the window at an angle to catch the Bellagio fountains. It seemed too good to be true but when I checked out, the rate was still the Hot Deal I had reserved.
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- Room Booked: standard
- Room Upgrade: executive suite
- Hotel Clerk: Female / 25
- Check-In: 2010-01-25
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We checked in late, it was after 11pm, when we got to the check-in desk there were a few clerks at the desk. the first clerk available was a younger woman and when I handed here my "sandwich" I asked for any comp. upgrades, she smirked and she looked to see what was available. She told me we could have the executive suite on the top floor, the 28th.
The suite was not what I would call a suite, little larger than a standard room and a frig. that was it. But,, it was nice and we enjoyed the benifit of trying out the sandwich.
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- Room Booked: Deluxe
- Room Upgrade: Strip View
- Hotel Clerk: Female / 18
- Check-In: 2010-01-24
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A young lady because we thought we would have the best luck with her.
It was around 11:30 am.
Do you have any complimentary upgrades to a room with a view? She was going to give us something on the 11th floor but we asked if there was something higher and she said they usually charge $20.00 more per night for those rooms but she wouldn't charge us.
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- Room Booked: Regular
- Room Upgrade: None
- Hotel Clerk: Male / 25
- Check-In: 2009-12-10
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Did the sandwich and was laughed at by the clerk. He siad they charge for upgrades and I was the first person he ever had who tried this. He did try to sell me a GO room for $30 a night extra.
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- Room Booked: Regular
- Room Upgrade: Mini Suite
- Hotel Clerk: Female / 18
- Check-In: 2009-10-01
- Booked at: Expedia
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We arrived at about 12:00 midnight. I didn't target any clerk in particular, but I was happy to get the attractive young woman with glasses. I just put the 20 between the credit card and license (first thing she asked for) and asked "Do you have any upgrades available?”. She quickly set the 20 aside and proceeded to check the computer. She said she had no more Go rooms available but gave us our choice of three other rooms. One of the room choices was a mini suite overlooking the pool. I said "sounds good to me", thanked her and it was all done like that. My buddy gave me a high five and we were on our way. Good luck!
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- Room Booked: Deluxe Room
- Room Upgrade: Mini Suite
- Hotel Clerk: Female / 36
- Check-In: 2009-08-20
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My wife and I both arrived at the hotel at around 9pm. For a thursday night, it was not too long of a wait. We saw 3 clerks checking people in. I told my wife we are going to try and get the caucasian lady versus the two other hispanic ladies. Not to mention, the other two were next to a Supervisor, or so it looked. Slipped my $20 in between the ID and license, handed it to her with a smile, asking how she was, telling her we were there just 5 weeks ago and the line is alot shorter, just making small talk. As she grabbed the sandwich, I asked "Do you have any complimentary upgrades?" In which she saw the $20, and said "let me see what I can do." She finds us a mini suite!! This was one of the better rooms we have stayed in after staying at the Flamingo for several years. Glad I found this site, and glad I decided to give this a try. $20 for a mini suite upgrade from Thursday-Sunday, thats one hand of blackjack!!
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- Room Booked: Deluxe
- Room Upgrade: Executive suite
- Hotel Clerk: Female / 25
- Check-In: 2009-08-10
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Stood in line for about 35 minutes waiting to get checked in at around 1pm. When I got to the desk I was waited on a mid 20's ish woman who was very pleasant. I handed her the sandwich and asked if there were any complimentary upgrades available to a Go Room. She politely declined saying it wasn't possible but after some typing away she upgraded me to a corner Executive suite on the 28th (top) floor. Great view of the Bellagio Fountains and Caesars. I was happy!!
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- Room Booked: deluxe
- Room Upgrade: deluxe
- Hotel Clerk: Male / 25
- Check-In: 2009-08-05
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Diamond check in. Tried the $20 trick for an upgrade to an Go room with view of the fountains and was told that I didnt rate that upgrade. Obviously the $20 was even factored in. He offered me an exec room which is hardly what I wanted so I ended up paying $30/night for go room. I did not give him the $20 since he did not do anything for me. BTW, It took 3 room swiches to find a room that was not dirty, filthy windows and broken fixtures. I will not be staying there again, there are better choices for Harrahs players.
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- Room Booked: Standard/Standard
- Room Upgrade: Executive Suite/Go Rooom
- Hotel Clerk: Female / 25
- Check-In: 2009-07-13
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We had a long line for check in, so we had plenty of time to look for the perfect person. We decided on a younder latin female with long black hair. When we got to the front of the line, she wasn't the next one available, so we pretended to act stupid like we had forgotten our confirmation page and let SEVERAL couples go ahead of us until sh was ready. We had a room booked for 4 nights, so we slipped her two $20's (still just $10/night) and asked if there were any complimentary upgrades. She didn't even blink as she gave us a top floor "mini suite." It was not two rooms like most suites, but if was much, much bigger than a normal room. I called the front desk from my cell phone as soon as we got to our room and asked what the price was for one of those rooms, and it was $60/night more than what we had paid for the standard. Not bad! Our friends had booked the same standard room type, but were arriving much later than us. They selected an older (50+) lady and aslo gave her a $40 sandwich. She gave them a GO! room for their 4 nights! Definitly a nicer room than our "suite," but MUCH smaller. In fact, we always had drinks in our room instead of the GO! room just because of the space issue. But technically the GO! room was amuch more expensive upgrade. All in all, two very nice upgrades for an even nicer price!
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- Room Booked: Deluxe Room
- Room Upgrade:
- Hotel Clerk: Female / 36
- Check-In: 2009-07-12
- Booked at: Expedia
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I booked 2 rooms at the Flamingo (due to center strip local) for 5 nights. When I apporaced the desk, I was ushered to the next avialable clerk. I handed my sandwich over, with two $20 inside for both the rooms and asked if they had any Go Suites open. I was told that they had to do those upgrades on the computer and would have to charge me for them. So I inquired about any other upgrades, even mentioning that one of our party had never been to Vegas before and we wanted to show him a good time. She said there was nothing she could do. I was disappointed, but I knew it wouldn't always work, so I expected her to return the money and that be it. She didn't. She pocketed the money, told us that check in was officially between 4pm-6pm (though website clearly states 3pm) and said our rooms were not ready and we would have to come get our room keys later. I was pretty annoyed by then.
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- Room Booked: King, non smoking
- Room Upgrade: 2 queen, non smoking with view
- Hotel Clerk: Female / 36
- Check-In: 2009-07-04
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Arrived around 330pm on July 4th to a semi busy check in. Went and got a players card since I forgot mine and didn't use it online when reserving my room. Got into line and slipped the $20 between my drivers license, credit card and players card.
Ends up my reservation in the computer was king smoking. During the initial phase she held a 11th floor pool facing room, while she searched her computer.
We ended up taking a non smoking, 2 queen beds on the 25th floor facing Ceasars. Definite upgrade and got the perfect view of the fireworks that night. We just had to wait for it to be ready (1 hour)
During check in, the people beside us at the desk were talked into upgrading into a GO room for $65 more a night. Another couple got a GO room for $40 more a night and were excited about that.
I got the far better deal!
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- Room Booked: Deluxe King
- Room Upgrade: Deluxe King
- Hotel Clerk: Male / 46
- Check-In: 2009-06-06
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We booked a king deluxe directly with the hotel. At check-in (around 2:00) we only had to wait about 15 minutes. I'm not sure how others "chose" their check-in clerk because you pretty much go to the next available clerk. I was afraid we'd get the one we did, and low and behold.... He was an elderly, pleasant gentleman. I handed him the "sandwich" and asked if they had any complementary upgrades. He very quickly handed me my $20 back and said they don't do complementary upgrades and asked if I'd like to pay for one. I declined. We were given a room on the 5th floor overlooking the roof of the restaurant. It was on the pool side, but since we were on such a low floor, you literally could only see the roof of the building below.
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- Room Booked: Deluxe
- Room Upgrade: Updated Deluxe With Strip View
- Hotel Clerk: Male / 18
- Check-In: 2009-05-27
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Got to the Flamingo around 3PM on a Weds. It was very crowded due to the president being in town. Did not have much hope but gave it a try anyways. After looking at all the clerks there was only one that I had high hopes for(the only one under 50) Slipped him the sandwich and he typed away and asked me what I would like. Our room was supposed to be on the 4th floor looking over the side of the pool not a great view by any means. We were given a 12th floor room over the strip over looking the Bellagio Fountains. All in all it was the best $20 I dropped in Vegas as it seems machines were not paying off anywheres.
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- Room Booked: Deluxe Room
- Room Upgrade: Exectutive Suite
- Hotel Clerk: Female / 36
- Check-In: 2009-05-18
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Got in at around noon. Was VERY busy. Waited about 45 minutes, with the sandwich in hand. The girl I got was extremely friendly, took the tip, and said that she thought she could help me out. (was surprised, as I mentioned earlier, it was packed). Took a couple minutes of typing and idle chit chat, and she said she had an executive suite for me on the top floor, overlooking Caesars. I was very excited until I actually saw the room. Apparently the Flamingo and I have a different definition of the word "suite". It was just a regular room. Nothing distinguishable other than the very nice view! It was NOT an updated room, and it's age was showing throughout. I found an earring, hairtie, and popcorn ON the couch. So, while the tip worked, I'm not sure that maybe I wouldn't have been better of in my deluxe room, if it was updated and clean.
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- Room Booked: standard
- Room Upgrade: suite
- Hotel Clerk: Male / 25
- Check-In: 2009-05-14
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checked in around noon. 2 rooms booked for 2 couples. slid clerk 20 forgetting it was for 2 rooms. added a second 20 and scored 2 suites on 27th floor with pool view!!! Going back in July.
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- Room Booked: deluxe
- Room Upgrade: executive suite (pool view)
- Hotel Clerk: Male / 36
- Check-In: 2009-05-08
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Arrived on a Friday at around 10:30 AM. Moderate line-up at check-in. We approached male mid-age clerk who did not appear at first to be overly friendly. I had coached my hubby prior to arrival and we were both a bit nervous as this was our first time trying this whole thing. When asked for our ID, my husband handed over the "sandwich" and asked if any complimentary upgrades were available. The clerk smiled, nervously laughed and became quite tongue-tied. He tried to explain that the "Go" rooms could not be upgraded unless we wanted to spend an extra $30/night. When we declined this option, he began typing on his keyboard and said that he had an executive suite available on the 27th floor overlooking the pool which normally costs $40 extra/night which we could have complimentary. We took it (though in hind-site, maybe should have asked for strip view or "mini-suite" as well). The room was standard 2-3 star "Holiday Inn" quality. Clean but dated nad bed was comfortable enough. However, the main areas of hotel appeared old AND dirty ... definitely needs total renovation. Now that we're more confident with this trick, we'll probably try it at the Paris or one of the other 4 star hotels that we are more accustomed to staying in.
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- Room Booked: Deluxe
- Room Upgrade: Deluxe
- Hotel Clerk: female / 18
- Check-In: 2009-05-01
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Showed up at 1:30 on a Friday afternoon to a half full check-in line. The clerk we got was an early 20's female with braces.
I handed her the sandwich and she laid the $20 out on her keyboard. Asked if there were any room upgrades available and she looked in to her database. We were booked for a King Room Deluxe, and were offered an upgrade to an Executive Suite with 2 queens. Asked for a King Executive Suite with a strip view and she mentioned that there wouldn't be one available until 4 P.M.
As I had a friend with a hotel room already set up, I wanted to wait; however my fiancee didn't have any interest in waiting so we took our Pool View King Deluxe room. I suppose it technically didn't fail as much as we were just too early checking in, nonetheless I feel I could have approached it better (Felt I was a bit too pushy).
Oh well, better luck next time!
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- Room Booked: Deluxe
- Room Upgrade:
- Hotel Clerk: male / 18
- Check-In: 2009-05-01
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clerk automatically returned the twenty saying he could not do anything tonight,was more concerned about getting rid of me.Room was on the fourth floor or as I called it the spring break floor.
Didnt sleep that night went down and complained and was given an identical room on the 22 floor, I have stayed there before and the hotel has lost its luster, no one seems to clean or care about cleaning. The staff stunk and wont stay there again.
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