Delano

27 Reviews
(877) 632-5400
3940 South Las Vegas Blvd, Las Vegas, NV89119
88% got a Vegas Hotel Deal
Delano Las Vegas

Delano Review Highlights

Recent Hotel Deals & Upgrades

Recent Room Upgrades: 0% 0/0
All Time Upgrades: 88% 22/25

Room Upgrade Reports

Satamo
09/23/2016
Saved:  $0.00 Tipped:  $20 Upgraded to  Delano Panoramic Suite  from  Delano Panoramic Suite 

I was in Vegas for 4 days and 3 nights and stayed at The Delano. My flight landed at 9:40pm and I arrived at the hotel around 10:30pm. There was only one Front Desk Agent working at that hour. So, I had no choice but to get checked in by S*******. While I was walking from the taxi stand to the check in desk I was getting the ID+20+CC sandwich ready. So when S******* asked me for my ID and CC I handed all three over to her. She separated the $20.00 and handed it back to me and said that she can only accept a tip after checking me in. She didn’t even give me an opportunity to hint at an upgrade. So, front desk tip at Delano is a no go…. I did end up tipping her the $20.00 after check in.

Was this an epic upgrade?
Druggist
05/16/2016
Tipped:  $20 Upgraded to  Delano Strip View Suite  from  Delano Suite 

We made it in around 10pm on a Tuesday, there was only one clerk. Put the 20 between cc and Id. Booked a regular king. Rather than ask for an upgrade, asked for a room with a strip view. She said sure, but only had a 2 queen suite. This was fine since my wife and I are comfortable on a queen. We were on the 35th floor with a great view, a well spent $20. Very impressed with the hotel, booked through price line express deals.

Was this an epic upgrade?
jake
11/01/2013
Tipped:  $20 Upgraded to  ?L?-Suite/ Penthouse  from  V-Suite 

Holy crap, that couldn’t have worked any better.
I went in nervous, saw my choices and felt my heart drop. All serious looking males in their 30’s. I start going to the black guy at the counter, only to be pulled in by a bald guy that looks like he should be on pawn stars.
Shit, I thought. This guy looks to serious to do this, and I started to disassemble my $40 sandwhich I prepared earlier.
He asked for my I’d and credit card when I thought, screw it, why not? And slipped just $20 in between. He grabbed it, and swiftly placed the 20 on his mouse pad, and quickly went to work. I’m in i thought.
But I wanted to seal the deal. I brought my friend along to book the room, and continued with our carefully laid out script.
“I’m in town till Saturday, and I just wanted to throw my friend a going away party. He’s being deployed to Afghanistan next week.”
Which was mostly true. He was just leaving in about a year.
I asked about any complimentary upgrades. He started typing away. I asked him about the h-suite, which, online, is the most expensive room. But they were all booked, so he offered me a l-suite. Pretty sure it was lsuite, I’m a but hungover right now. Anyways, it was 25% bigger than the hsuite, and was on the floor right below the club, which we learned was a penthouse suite.
Way fucking amazing. Don’t be to quick to judge a book by its cover.
Also bidets are cool.

Was this an epic upgrade?
Shelly
10/19/2011
Tipped:  $20 Upgraded to  A corner suite  from   

Webooked the cheapest room on expedia (110$ I think). Gave the clerk 20$ sandwich. He asked what we were doing inVegas. I answerd honeymoon (which was true) and without me asking he offered to upgrade us to a corner suite. I tried to ask forhotel credit but he daid it wasnt possible. Even so it was very nice!

Was this an epic upgrade?
Anon
02/14/2011
Tipped:  $100 Upgraded to  M suite, employees also called it penthouse  from  v suite 

I booked a V suite , booked off of their site. All clerks were rather older and mature. I hid $200 under my credit card when checking in passed it to the receptionist and said I heard you have incredible suites. He said you know we do, ill give you a call when your Suite was ready. He then added a nice credit for some food while the suite was prepped, although I didnt get it untill fairly late in the afternoon When I checked out i found they charged me app 175 extra per day as an upgrade, but hey I really didnt care as I know the value of stuff like that. I was curious and called downstairs to find the room rate if I came back in a month they said 800 per day. I wasnt really on a budget I just wanted to see if the trick worked.
Please note the suite I got isn’t listed on their web site, I heard it called an M suite and also as a penthouse suite. Corner suite strip view, at least 1200 sq ft at the very top of the hotel right under Mix.

Was this an epic upgrade?
Diane
11/12/2010
Tipped:  $20 Upgraded to  TheSuite  from  550r 

We arrived early, 1 pm. There were many people and as I was looking around one clerk was taking a bit longer than the rest. I decided to get into that line. She was a bit serious but as i gave her my CC and DL I put a $20.00 in between. I told her it was a special occasion and could she upgrade us. She told me they were booked due to the Laten Grammys and a concert the next day. i inquired about TheHotel and she asked me to wait. I was up graded and given 6 free drink tickets. Thanks for the advise!!

Was this an epic upgrade?
Ben
04/26/2010
Tipped:  $10 Upgraded to  Corner suite with a strip view  from  standard suite 

I palmed the money in my hand. I made sure the clerk saw the money and asked if there were any upgrades available. He said it would take just a minute to see if anything was available. He offered a corner suite with a strip view. We took it and I gave him the money.

Was this an epic upgrade?
Sue
12/24/2009
Tipped:  $20 Upgraded to  Corner suite, high floor, view.  from  A package deal, standard suite. 

I was led to an agent who was a young male. He was smiling and very friendly. I gave him my confirmation information and credit card. We bantered about my being a return guest as I handed him a $20 folded bill. I asked him if he could possibly give me room with a view. He smiled and felt slightly uneasy. I should have slipped it in as suggested on this site. But he worked feverishly to find me an available room that I would like. At first he offered a corner suite on a lower floor or a strip view on a higher floor. I opted for the corner suite. He handed me my keys and directed me to the elevators. I was wondering why he directed me to the 2nd set of elevators reserved for higher floors. When I got into the elevators, I noticed that he had given me a much higher floor. The room was being still being serviced and I had to wait a few minutes but it was worth the wait. It was a nice corner suite (bigger and more windows) that offered views to the mountains, airport, pool, the Luxor and part of the strip. I think that he didn’t want his coworkers to notice that he gave me a corner suite on a high floor. Vegas is losing so much money right now that comps or upgrades are rare especially since the room rates are so low. I was happy with the $20 tip, it was well worth it. My package also included a $100 resort credit for a 2-night stay. Good deal.

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Ryan
08/16/2009
Tipped:  $20 Upgraded to  THESuite at THE Hotel at Mandalay Bay  from  standard room Mandalay Bay 

Booked 4 nights standard room at Mandalay Bay. Got to check in about 11:30am Sunday. Little bit of wait, picked out a 25-30ish black male. Handed $20 sandwich, asked for complimentary upgrade. He quickly slid $20 into pocket and “apologized” for our “wait” in line. Proceeded to upgrade us to THESuite at THEHotel, 38th floor, strip view. I also asked for a mini fridge and he said normally they are $30 a night, but I will wave that charge for you! THANKS FOR THE TIPS!!

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Troy
08/10/2009
Tipped:  $20 Upgraded to    from  Regular suite 

Asked nicely if any upgrades were available with folded $20 in view, and she quickly replied NO and the money wasn’t necessary. With almost in insulted attitude.

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Delano Details

Formely TheHotel