We arrived at 2 PM & the reservation lines were packed. Didn’t really have a choice as to which clerk we would get. Originally booked two wheelchair accessible rooms online and it wouldn’t allow us to choose which tower we were in. We only wanted one wheelchair accessible room and one regular room but we were afraid it would be in 2 different towers so we just reserved 2 wheelchair accessible rooms online. Once I got email confirmation I saw that both rooms were in the Roman tower. Upon arrival to the hotel we had to wait in line about 20 minutes. As it happened when we got to the front of the line a male manager was standing in close vicinity to our clerk, So we were nervous to even try this. I instructed my husband put a $20 bill between his drivers license and the credit card and he handed it to the clerk and told her online it didn’t give us a choice of which tower we were in and would it be possible to upgrade our rooms. She said she would check and placed the $20 bill back on the counter in front of us. We also told her we only actually wanted one wheelchair accessible room but since we wanted to be in the same tower we couldn’t book it that way online. She typed for a few minutes and told us she had upgraded rooms available & told us she could put us in 1 wheelchair accessible deluxe room with 2 queen beds & 1 deluxe room with two queen beds, both in the Augustus Tower & just down the hall from each other. Both of the rooms were absolutely huge. Our room had a spa tub and a walk-in shower and had a beautiful view of the Bellagio fountains & the strip. The wheelchair accessible room was also huge and had a view of the other side of the strip, no bathtub, but instead a shower with a pulldown wheelchair accessible seat in it. Under the vanity there was another free standing portable wheelchair accessible seat that could actually be put in the shower or used to sit in front of the vanity. The first night all six of us ordered room service and sat looking out the full length window watching the Bellagio fountains! It doesn’t get any better than this!
We arrived at Saturday around 2pm and it was really really busy at the check in. We had to question for around 30mins.
Did not really go for a special clerk, just took the next available and behaved calm and nice.
After a short small talk I handed over the my “sandwich” with 50 bucks and asked if there is a chance for a complimentary upgrade. Got upgraded huge a corner room in the Augustus Tower with a beautiful view on the strip and the bellagio fountain. I had to wait another 2h until the room was cleaned before I could get my keys but the wait was worth it.
I didn’t get to pick a particular clerk as it was after 1:30am and there were only 3 clerks and we waited in line almost 2 hours.
The clerk I had at check-in asked how I was and how I was enjoying Vegas so far.
I gave him my credit card, drivers license and $40.00. I told him my trip to Vegas was terrible so far after spending 16 hours in airports and flying. I then said it was up to him to make me want to return to Vegas as so far I was never coming back and I’ve always loved Vegas.
He upgraded us to a Augustus Jacuzzi Suite on the 28th floor at the end of the hall so we’d have a panoramic view of the strip in both directions.
I initially booked a deluxe room for $90.00 a night and this room was a $1,000.00 a night! The room was spectacular and every Caesars employee I dealt with were exceptional while there. We enjoyed our suite.
Came for a long conference where they book a block of rooms do I don’t get to select. When I checked in I handed the guy $20 and asked for a more updated tower and asked if any upgrades were available. He pretended to check but quickly said he can only do so much because of the conference. Completely bs bc the person I arrived with got the new tower and upgraded room And didn’t tip. The worst part is the room is crappy like a motel and he kept my money. I’ve always hated this hotel and pray this is the last year for my company. And to top it off the palace tower is under construction. I would have chosen one if the females if I could of as all the men looked angry at the world. Arrived Saturday night 10pm
Wasn’t sure if it would work, but we followed the directions. The front desk man said to hold onto the money until the end and we could decide at that point whether to give it to him or not. He got us a deluxe room in the newest tower overlooking the pools. Way worth it.
Checked in late Tuesday night about 11:30 pm, 2 young ladies working the front counter. Gave the young lady credit card & ID with $20.00 bill in between, told her I was here to celebrate my birthday which I was and then asked if they had any complimentary upgrades. She made a call and upgraded me to the new Octavius Tower. I spent 2 nights at the palace.
I have been to Las Vegas many many times and came across this site recently and learned something new. I booked total rewards at Ceaser’s and got an awesome comp rate of zero for a delux king room (plus taxes and resort fee). I put a $20 in between my license and credit card and handed it to the front desk attendant at check-in. He asked to put it down until the end to see what he had.
He then said he had a very nice room in the Octavius Tower, which is in the Laurell collection. The room was beyond awesome and we came in early for checkin and not a problem. Was completely worth it, way to go Ceasers! Also, there was a corner view of the Bellagio Fountain.
This is as simple and easy as made out to be on here, and anyone would be a fool to not try the $20 trick..
Got to Caesar’s around 3PM; short line. We had a nice younger woman whom we somewhat scoped out. Gave her the $20 sandwich which she put to the side before happily upgrading us to a premium room in the Octavious Tower overlooking the pools. It was easy, NOT awkward in any sense, and worked like a charm. There’s no need to be nervous.
Beautiful, modern room (she said it was the newest tower) overlooking the gorgeous pools.
I’m typing this review as I sit in this fabulous jacuzzi big enough for two, in a marble bathroom the size of a small bedroom.
Looked it up and this room goes for $425/night. Not bad for the $109 I paid through Hotwire!
This works. Try it.
Done this at Caesars twice now and it worked both times. First time was an older Persian man in his late 50’s. This time it was a younger asian man, maybe around 25. I would keep doing this at Caesars because it always seems to work. Each time I’ve booked a basic room and have been upgraded to the jr suite. About 650 sq feet with separate living room and jacuzzi tub with a tv in the bathroom!
Arrived at 2 PM. Very quiet, only person in line before me. Was directed to an unfriendly Eastern European guy (I think, by his accent) who took my cc and id and immediately put my money back on the counter. I asked if I could get a complimentary upgrade. He told me no.; that the hotel was 96% booked (on a Monday afternoon in the convention-free boiling summer?). When I expressed disappointment, he told me that the “Deluxe” room I would get would have no view (not a bad view, he emphasized, but “no” view), was 250 square feet, hadn’t been remodeled in years and had an old tube tv. BUT that they had every tower, every view available for a premium payment of $40+ per night. Strange with the hotel being “96% booked.” I’ve been comp upgraded to modern rooms with great views at Wynn, Paris, Flamingo, and the Palazzo all during the same week in the summer and all just for asking. Never again to Caesars.